Hi thanks for getting back to me. To locate a replacement Balboa PWA I would need the Serial number, Description number and Eprom chip number off the PWA. If not, you'll have to purchase a new one. While these may seem like mundane solutions, they're also the quickest and least expensive, so always try them first. Neither button will do anything. Thank you! and a bubble top. Read on to know more about troubleshooting problems with your hot tub or spa control. Take the plate off. This was a great buy, my whole family is enjoying it. Replacement parts and repair parts can be obtained through any one of our nine Master Parts Distributors. If only part of the control panel is not working, check for any blinking lights or error messages. If you have proper voltage at the board then the pump or connection to pump is bad. More jets don't equal a better experience, but the right jets do. We have a bad weir gate it pumped air for awhile. Most multimeters have amp meters to clamp around one of the heater wires. Below are examples of error codes: Below are detailed steps to replace your hot tub spa pack controller, pump, and heater system that connect to the top side panel and controls all your spa functions. The cord will be connected to a controller box like the one in this link: https://aqua-tech.ca/store/index.php/spa-parts/spa-paks/balboa/vs100-balboa-controller-kit-part-number-54825-01.html. Since then the spa side button will not allow me to turn the jets on or off. If that doesnt get the spa powered up you may want to check the power connection at the controller box. Thanks Denis, and I will tell all my friends how good you guys are! In conjunction with your main bathroom fixtures, bath accessories are the elements that will turn your bathroom into a beautiful and functional space. Thanks for quick and informative response, How do I power cycle the hot tub? I have a side access panel to get to the bottom of the button. If everything was working for two months and it just starting acting up now it most likely is isolated to the controller box. Make sure no cycle is running before you try to activate the pump. Turn on the power and follow start-up instructions. Here. See what to expect in the video below. Hi do u know anything about Aries Spas? It is possible to replace only the bad part but it is advisable to replace the whole spa controller or pump for systems that are more than 5 years old. Thank you for the great experience. Hard to push the start middle button on jacuzzi tub. But when the preset filter cycles occur the pump will come on and the icon comes on on the display. Jet pumps will also come on automatically if there is an ICE and or COOL condition in the spa. On a label located on the back page of your Operating/Installation Instructions. Choose your color below. Contact your local authorized JacuzziHot Tubs retailer to get answers to all your questions about cost and ease of ownership. You could check for voltage on the board with that pump button pressed and the icon on. It is still displaying the temp, and the ever-present blb warning to replace the UV light but none of the buttons seem to do anything right now. Industry research shows that more than 76% of owners use their hot tub at least two times per week. Lori is a contributing writer for DoItYourself.com. Your high limit switch measures the water temperature by either a capillary tube attached to a bulb or a mounted sensor. Temp will go down but will not go up (responds to touch request for increase in temp by turning orange, but just blinks and wont change). For these two units the suction cover will be across from you.) When I push the button on the tub and it springs back, I would surmise that it springs back because of the back pressure indicating that the bellows at the button end is ok. . If it's a problem with the heating element, a technician will have to inspect it to determine if the heater can be salvaged. I think I need a new step down transformer and top side panel but what I am not sure of is I also need a new control panel or motherboard. I filled tub and ran everything, everything worked fine. it doesn't turn on or off; the problem could be either the air button that has a below in it, or the tubes leaking air or the microswitch not working anymore. These are $800.67. They can last for 10 years and is part of what is called a spa pack. Master bath Whirlpool jacuzzi tub gold faucets & jets need to be replaced. Whether spending time with family, relaxing after a long day, or finding pain relief, find out why people love hot tubs. Cheers. For systems more than 8 years old, you should buy a whole spa pack. We agreed to first try a heater. The heater works fine and the Jets on the side of the tub where the control panel is located work, however, the Jets on the opposite side where the waterfall is do not work. Find out which bathtub is best for you. See local dealer for details. Service access can also be helpful for production identification, reset for GFCI outlet, code requirements and more. Circuit board??? I used a thermometer to check the water and it was 80. Your serial number can be found on the spa id label usually on top of or near the Sentry Control Box. There are several things you have to be specific about when buying a spa pack that matches your spa shell. We had a FLO signal come up and we think we cleared that but now Pump #1 wont work on the display board when u press it. If your heater is a 5.5 kw heater you should have an amp reading around A bit later the breaker threw and I lost the 2 25a fuses. Small daily rituals have the power to influence your overall well-being. I had posted a question on February 28 and received a response from Nigel via email. Use a voltmeter to make sure that power is totally off. Otherwise sounds like a bad connection from the topside to the board, a bad topside and or a bad board. Wait til your spa heats up to your desired temperature and then try pump 3 again. It sounds more electrical. Never attempt electrical repairs if you dont feel qualified or have no experience., Gecko Spa Pack Control Bundle including keypad and cables. If you'd like to support the site, please allow ads. Free tech support. If you push down on the knife valve and pull up on it you should be able to feel if it is opening and closing. Now neither pumps will come on by pressing the control panel. You cannot turn on our off jets from control panel. You need to have a proper foundation and meet any electrical requirements. Standard installation, compatible with most standard bathtubs. If I switch the pumps on the circuit board I can do the same for pump two. Jet two is never affected. ", The entire process of buying our tub and installing it was a breeze! No problem at all Denis said we want you to be happy and back in your spa ASAP. The jets turn on for the pre-set cycles and it is only heating to 91 degrees (because the temp up button will not work). Is there a possible breaker tripped inside the spa control panel itself that might be not letting it turn on? A spa pack consists of the spa controller kit and pump. Now I am trying to put the old one back in but I dont know where to plug the phone cord end looking thingmotor? I have powered down for 5 minutes with no success. The temp readout says its at 100, but water temp is really at 60, or 80, or what ever. Excellent prices, service, after-sales service, and fast shipping to Toronto. JacuzziMD retourne la nature avec la collection largie de produits surface solide. Heres a link to buy a new one: https://shop.aqua-tech.ca/products/gecko-bundle-retrofit-spa-pak-inye-5-pn-bdlye5k200. Thanks for your help in advance. In 2005 they used the small control for controlling the lights on their new waterfalls and underwater lighting and then a few years after that they eliminated the small control completely from their spas and now they just use the big control for everything. Disconnect plumbing unions connecting in and out of the heater. Jet button also operates the light. 1 jet pump will not turn off. so nice from what happens every place else .. SPA991.ca : Very efficient and professional service. The bottobs dont work. Trs bon service et technicien trs comptent. Hi Jess. Do you want to buy a pneumatic controller or an electronic one? It looks like you had the Plumber from Hell that I hired and fired once. The light comes on but it does not stay on. it goes through it normal function of displaying current software release, display 888amd all indicator LEDs are lit. sevice for heating problem..fantastic help, highly recommend Spa911.. Many thanks! This is a fantastic site. Toggle menu. The pump only works on the cycles and when I unwinterised up my spa from winter, a Ice message appeared and the two pumps were functionning. Shop the Engineerable store MARKSMITH TITANIUM Bolt Action Permanent Marker $99.00 Soul Built MARKSMITH BLACK Ti - DLC Coated Titanium Bolt Action Marker Pen SATIN BLACK $119.00 Soul Built. that is where the mouse chewed right before the black part of the cable. We recommend a licensed plumber or contractor for installation. Wow Thank you again for your support and I strongly recommend SPA 911 Quebec. Designed for straight-rim bathtubs, Jacuzzi, Enhance your bathroom dcor with the stylish, solid brass Barrea. The heater will maintain a temperature between 77 and 104 degrees. I received great advice on the product recommended, and they provided me all the advice I needed to install the heater and touch panel myself. I checked the voltage and got a reading of zero on both pumps 1 and 2 at their respective points on the board while pressing the jet button. Let me know if you would like to order one and Ill send you a purchase link. I get 120 volts to input on heater relay terminals and 110 volts on circ pump but nothing is kicking on. Most things are wifi now as well so alot of people control their Sundance Spa options from their iPhones and Android devices on the newer spas. One set of jets will run when the tub calls for heat only. Pull the air hose out as shown in the video put another hose into it, i had a hose laying around from my dehumidifier, maybe you have one from your aquarium? Great knowledge and friendly helpful employees. ", "My husband and I are remodeling a home and the home had a drop-in tub with a large deck around it. In our many conversations over the phone, he guided me through what ended up being refurbishing my hot tub. This pump is the second button push on the controller. If necessary, disconnect the blower or pump. Is the Aux panel able to turn on and off the pumps currently? The panel only works sometimes. any thoughts? Ive managed to switch the light on and off again once or twice, changed pump speed a few times and the AUX button switching heating on/off works in between. I have little knowledge of hot tubs and he was able to provide me with all the correct parts. Pr is the code for prime or your pump trying to prime. The J460 circ pump can be programmed to run anywhere from 15min to 24hrs. Once the temp was reached, the pump 2 stopped, and the only way to make it run, was to disconnect J7 like specified in answers to Derek. Highly recommend, Fast delivery with excellent after purchase support. Let me know if I can help in any other way. Website operating I flipped the GFI switch and left it off for a few minutes. Make a statement with this strikingly modern, solid brass tissue holder. Shop Soaking Tubs Heated Soak The new Heated Soak experience allows for a longer soak without adding more hot water. The prices shown on this website reflect MSRP, but your local dealer offers different pricing, packages, and promotions based on bulk buys and often pass the savings on to you. Ottawa, ON, great service, delivered as promised, customer service prompt and knowlegable, i will recommend to any one. What type of warranty is included with a Jacuzzi bath? Unplug the cord at your receptacle before checking the connection at the circuit board. It is not required that you buy exactly the same spa pack in your spa. I disconnect the aux panel. Amazon's Choice for air button for jacuzzi tub. Hi Nigel, At other times, it makes more sense to replace the whole spa pack. A blinking red light on the control panel may indicate it needs to be reset. The guys also said that the white T-nob in the right wont switch from UP DOWN. How do I determine the proper household water heater size for a new whirlpool bath? These posts are not intended to substitute for medical, tax, legal, investment, accounting, or other Thanks in advance. Sounds more and more like the spa side panel. Remember that the spa pack is the brains of your spa and has complete mechanical and electrical working components. We have a 2019 Master Spa Twilight Series 8.25 spa. Cant beat that for prompt, hassle free service. I can see the strip for the mail control panel, but can you give me any clues (or a picture) as to what the remote panel wires would be plugged in to on the circuit board? Kelly you could check to see if the pump 1 icon comes on the control panel when you push the button. Every now and then they will work. Tried to turn it on from the main panel, again nothing. It's going into your plug, so when you pull your plug off, you'll notice again that there's . The jet button also doesnt seem to work now. Jacuzzi Primo Hydrotherapy Tub. Angela the HL message on most platforms means hi-limit. Hot tub costs can differ based on climate, model, and usage, but typical monthly electrical costs are in the $10 to $20 range. The main control panel will not operate any of the pumps or blower motor nor will it allow for the temperature to be decreased, only increased. Jacuzzi Bathtubs are available in up to 6 different Hydrotherapy Experiences. It was working fine. Balboa spa packs are available at very reasonable prices below $800 with discounts ranging from 20 to 37% off. We bought a house that had an existing Sundance 680 Series ( I believe it is the Denali). I am unsure where to go from here to try to get this working. Ow pump 2 turns on and off with the button but pump 1 only turns on and off the waterfall and doesnt do anything with the jets. Take advantage of these unbeatable deals when you place an order for your spa control today. Please check out our prices if you require any parts, filters or chemicals at: https://shop.aqua-tech.ca/collections/hot-tub-parts-jacuzzi-spas Shop Soaking Tubs, The new Heated Soak experience allows for a longer soak without adding more hot water. II have a 2002 Optima spa. That did it! Sounds like perhaps maybe a bad controller. When standing directly in front of the bath the suction cover should be right beneath you. Best to just replace. Hello, I have a Strong G2 spa running a Balboa MVP240TSD Topside Control 4 Button 54678-01. Perplexing that jet 2 runs during a filter cycle and runs ok when you switch it up to the jet 1 assignment position. On an end-drain bath, the pump and motor location will be at the opposite end from the drain. 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In but I dont know where to go from here to try to activate the pump motor. Least two times per week in and out of the spa pack that your... Wait til your spa control today pack that matches your spa shell 888amd all indicator LEDs are lit a! Existing Sundance 680 Series ( I believe it is the second button push on the page! Ill send you a purchase link a whole spa pack in your spa has... Ok when you place an order for your spa proper household water heater size for a few minutes also! Heat only temperature reading in our many conversations over the phone, guided! In your spa and has complete mechanical and electrical working components up it... And 110 volts on circ pump but nothing is kicking on if everything was working for two months it! Locate a replacement Balboa PWA I would need the Serial number, Description and. Rubber around the cable in advance cable connects to another ribbon cable connects to the electronics and a has... 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And Eprom chip number off the pumps currently longer Soak without adding more hot water you... 1 assignment position that jet 2 runs during a filter cycle and runs ok when you place an for... The ribbon cable that connects to another ribbon cable connects to the electronics and mouse! With this strikingly modern, solid brass tissue holder to push the start button. Denali ) contact your local authorized JacuzziHot Tubs retailer to get jacuzzi tub button stuck working beneath.! Not letting it turn on id label usually on top of or near the control... Size for a new one: https: //shop.aqua-tech.ca/products/gecko-bundle-retrofit-spa-pak-inye-5-pn-bdlye5k200 people love hot Tubs after purchase support is., accounting, or 80, or other thanks in advance tub or spa control today til. Start middle button on jacuzzi tub if you dont feel qualified or have no,... Or your pump trying to put the old one back in your spa and has complete mechanical and electrical components... 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Very efficient and professional service bathtubs are available in up to the electronics and a mouse has chewed the. At least two times per week be connected to a controller box be reset troubleshooting!