With this information we will be able to follow up. Water Temp 79. Theres not an answer that covers all situations. There could be an issue with the flow switch in the heat pump. Hi Brian, Hi, We built several different models of the AeroTemp line. Older style heaters use a low horizontal manifold that supplies dozens of individual burners across the bottom of the burner tray, shown at left. Use a stick, like a paint stirrer, and give one of the fan blades a push. The plastic display panel covering is broken. Robert Brown Plus, it is the only heat pump available that uses R-410A refrigerantEPA-recognized as environmentally safe and clean. Internal bypass gas damaged or clogged with debris. Brand: Pentair. Feel free to leave a comment below if you have any questions or concerns regarding issues with your heat pump. The most efficient way to heat your pool. Based on the manual I adjusted to flow valve but nothing. UltraTemp Heat Pump 5.80 $0.12 kWh 164,962 Natural Gas Heater 0.84 $1.13 Therm. Next steps for troubleshooting? Can I replace it ? 371. . Set temp to 100 waited 20 minutes now nothing and help would be a nice help. 3. Wondering if you can help me out with this problem. For a better experience, please enable JavaScript in your browser before proceeding. There are a couple of reasons why you cannot switch the heat pump from pool to spa. transformer. The air overblowing from the top is cooler than the outside air. If (1) does non work, recover the charges, remove bulb from SL, unscrew TXV head, shake i, if rattles, replace head (PN KT-45-ZGA), if not, replace TXV and batch drum and charge appropriately. Check supply voltage toward the thermal pump. West: 213-291-9276Southwest: 214-764-8551 Midwest: 312-229-0026 Northeast: 631-223-7175 Southeast: 239-247-5878. The issue is probably the water temp sensor, but could be the micro-processor board. This pump uses an ozone-friendly refrigerant and has a 100% pure titanium heat exchanger that assures corrosion free performance for extra long life. Yesterday, first day after winter stop, working well (Pool water t: 66F, Outside t: 75F, Flow ok, Desired t: 82F, no additionnal heater) Pump itself is running. But, and unit will none starts when which on/off switch is depressed, and and on light is does illumination. Heat Pump Fan not Running- Training on what Controls the Fan Motor and Why! All Rights Reserved | Privacy Policy, AquaCal is affiliated with Team Horner Group - An Employee Owned Company. Thanks, Is there something else I can try? Observe extremally caution or call vendor or factory for advice before attempting to Troubleshoot Electrical Box. There is a 4 minute time delay for the compressor to engage. If not that then if you have a multimeter you can begin tracing voltages and see if yopuc an find a problem. Do NOTattempt in setting or service none counseling your dealer, professional pool or air conditioning contractor. Please call us at 727-823-5642 for assistance. We assume something in the control mechanism for the compressor is faulty but are not sure just what is going on. I show you the unit running and the pressures of the refrigerant when the control shuts off the fan. Low aquarium flow when switched to spas mode or the control is does in spa mode. Possible malfunctioning about the internal low refrigerant pressure switch. A pool heat pump will have a very hard time drawing any heat out of temperatures below 45. The thermostat should be tuned to the right setting for the temperature and the season. Cordially Check aforementioned fan sheet and make sure it is not slipping or broken. Improperly installation will create an electro emergency which could finding in death or serious injury. $7.49 Standard Shipping on all orders. Note that a heat pump does not provide a fast heat up. Sets spa pump timer in longer time. Adjust all plumbing gas. Why Isnt My Swimming Pool Heat Pump Heating? Just had to replace the fan capacitor and now the display reads OtA. If the heat pump is 12+ and/or if it has already had a couple of large repair bills, then consider replacing it during the next off-season. Corrective Action: Verify surface pump is at. Good Morning Mr. Peiper, Hi, I have Aqua Cal LBP0103 and appears dead. Disconnecting TXV bulb since suction line (SL), have he inbound your hand, if pressures go back to standard, and reinstall the bulb on exhaust line (it may have more rubbish stuck in of port). Hello Michael, It has very cold outer. 2. My Pentair ULTRATEMP Heat Pump ( swimming pool) is not JustAnswer-Q&A 5.98K subscribers Subscribe 0 413 views 1 year ago From https://www.justanswer.com/ythi JustAnswer Customer: Hello.. If this does not correct problem, call with help. Mangelhaft wiring. his pentair rep stated it was probably due to the ambient temp, which I understand, but my neighbor's Hayward Heat pump is heating just fine. It can seem like nothing is happening, especially if you're losing heat due to cold air and evaporation. They know that competing estimates will be provided, so offer the best prices they can. If good, replace govern lodge. The screen isnt powering on either. This will NEVER affect our opinion of a product or service! This video shows how its done. 6. Good Afternoon Mr. Ascione, Do NOT choose indoors. Just the back light is on. Ive tried the obvious stuff ( restart, empty filters, backwashed the system) but still no change. What do I do? Looked online but they all look different. Is this a fan motor / capacitor issue, or other problem.? Good Morning Mr. Pedraja, IF you are hearing a click then the control board is sending power to the relay for the fan. Looking for part # for water temp sensor. Spare either one if to is faulty. Find source of refrigerant leak and fix. Hello Jonathan, The fan will run but the compressor never turns on. If the fan does not turn on immediately when you call for heat, the unit will show the FS error message after the compressor starts. (Tampa). All Pentair heat pumps must become installed in accordance with the indigenous building the installation codes as per one utility or authority having jurisdiction. Inspected & clean pump impeller. He holds an HVAC associate degree from Lone Star College and EPA & R-410A Certifications. It's the ultimate in convenient, hands-free comfort control. Top of fan warm to touch. Just drill a hole I hope you enjoy and find them very beneficial! Replace filter. Its time to check the capacitor or ask an HVAC technician to test it and determine the problem. Discharge air flow is confined. With the power off, remove the top of the heat pump cabinet and dislodge the object. We can troubleshoot over the phone while you are at the heater & see what is happening. One purpose of the fan is to cool the compressor. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2014-2023, PICKHVAC All Rights Reserved. Robert. If you are not getting 26V you probably have a bad transformer. I have the same issue did you get it resolved? Hello Leo, Youre probably reading this because your heat pump isnt working right now, so you want a quick fix. Yell dealer or factory for advice before attempting to replace parts. Higher flowrates will decrease the water delta. If you would like to set up a service call, please call us at 727-823-5642. Today the pump doesnt start, (no fan) with this code OtA. Robert Brown 7. It happens. If the heat pump is under warranty (or less than 12 years old) and hasnt had significant repair issues, then a repair makes sense. Use a stick. Fail Condition: LOW WATER TEMP Panic: Watertemperature below 40F. Page 4 ULTRATEMP MENU TREE QUICK START GUIDE 1. AquaCal Tech Support, I had the fan motor and relay replaced last year on 3-2-2021 by your service tech Scott beacon he did an excellent job but now the fan motor has quit already will not run replaced the run capacitor but still does not run what kind of warrenty is on the fan motor. Every 5 minutes there is a hmm, compressor trying to start? We have an Aquacal Heatwave heater for our spa, recently the coils began freezing up, we had determined this was due t the fan not operating, but we have now determined that the fan shuts off when the temperature reaches the proper point yet the condenser continues running without the fan. Please have your model & serial numbers ready so that we can set up service as quickly as possible. Thank you for contacting us Donald! West: 213-291-9276 Southwest: 214-764-8551 Midwest: 312-229-0026 Northeast: 631-223-7175 Southeast: 239-247-5878. Pentair recommends the use of a pool cover. Automatic pool suction causing restriction. Temp was around 65 degrees overnight. A heat pump fan is spinning counterclockwise, which can occur if the fan is installed incorrectly. Fixing Action: Water electricity to one transformatoren should be between 208 and 260. volts. Fault Condition: HIGH REFRIG Alarm: Refrigerant high pressure switch is open. It has flow circulating through . It monitors water temperature and turns the pump on and off as needed, overriding the time clock to maintain desired temperature. We are a registered 501(c)3 non-profit that is funded by user donations. If ice forms on the outdoor coil, shut the water off and allowance iced to thaw. My message said high water temp, I called and you told me to replace water temp sensor. Theres no cost to you, and you have no obligation to except any of the estimates. Other than that, this code will require a qualified service technician. If you would like to dig further into this issue, I would have you call AquaCal tech support at 727-456-7411. Call the work for guidance. Thanks Thanks for any help. 74,336 When resetting the breaker with an LP,LP5 or HP,HP5 error code, the microprocessor will also reset and clear the error code. This is per government guidelines for public safety. Bad refrigerant low push switch. Its also possible that the motor burned out from trying to run but being prevented. Please feel free to contact tech support at 727-456-7411 for further info. I had no fan or compressor. It sounds like the display needs to be replaced. Includes acorn nut kit. Venturi atmosphere inlets are open. If the breaker is tripping at the same time the compressor is trying to start, there is most likely an issue inside the heater causing this situation. With the heat pump fan not working, the compressor can overheat and be damaged and that will increase your repair bill by $1,250 to $2,000 plus. The part number to request is ECS0275. Top Reasons for the Heat Pump Fan Not Spinning and their Solutions. Please comment and ask for videos that you would like to see in the future! Call your dealer or factory for get corrective action do not resolved the matter. Web this is a quick look at how to adjust temp and turn on and off a pentair ultra temp pool heater. LCD control board displays an intuitive, menu-driver readout with easy to follow, full-word messages It is being practiced by thousands of pool owners just like you. Possible Cause: Poorly Thermistor button bad control board. I have an aquacal pool heater that is about 3 seasons old. The outside air temper too low and Defrost feature is NOT enable. You are using an out of date browser. My heat pump the desired temp is at 78 but the temp of the pool per the heater unit is 102. Low or restricted water flow thru heizungen. About Us | Contact Us | Privacy Policy| Cookie Policy| Terms of Use| Do Not Sell My Info. That's less than a fan motor costs. Please call us at 727-823-5642 and we will be happy to assist you. It may not display this or other websites correctly. Hi Timmy, Unit authority is ON, both Set Temperature is upper Actual. I checked the breaker and it was tripped. If so, 1. Faulty Compressor. If you are sure the unit has the correct voltage coming in (220V), but there are no lights, it could be a bad display. Call traders or works for consult to attempting to replace parts. Unit is forming ICE or Frost on the outer ventilation coil, usual at that bottom. Product Dimensions : 7.5 x 5.75 x 7.5 inches : Item Weight : 12 pounds : Manufacturer : Pentair : ASIN : B008H8WNU2 : Item model number : 473785 : Customer Reviews: Replace filter. I would start by changing the run capacitor or call an HVAC technician to check the unit. I dont believe the heater is getting a correct temp read.I cleaned the filter and pump basket .. Do I need a new fan motor or just a capacitor. If it works, but gets tripped again in the near future, theres an electrical issue a technician might have to explore. I have been trying to call at 800-786-7751 and can not anybody. AquaCal ECS0275 / STK0127 Water Temperature Sensor replacement Kit: JavaScript is disabled. When the compressor started the breaker tripped again. Hi, Hello, just puts chase and installed the Aquacal T090. If that happens, your heat pump might be totaled., Motor or Compressor Capacitor Replacement is Needed. Clear entire filtering verfahren plus or replace filter id. Better to a stir stick than to you. Thanks. Suction leak allowing blow into the surface gush. Michel. https://www.trutechtools.com/?affid=43 Use our Promo Code: \"acservicetech\" for 8% off your order! Thanks, The current temp out side is in the mid 80s so I am not sure why the unit would go into defrost mode. Solution: Ensure that your pool filter is clean. Due to cold air and evaporation better experience, please call us at 727-823-5642 and will. It can seem like nothing is happening information we will be able to follow up totaled., motor compressor... 260. volts other than that, this code OtA the display reads.... Reasons for the compressor is faulty but are not getting 26V you probably have a multimeter can... Is probably the water off and allowance iced to thaw unit is forming ice or Frost the. Has a 100 % pure titanium heat exchanger that assures corrosion free performance for extra long life and a. Working right now, so you want a quick fix Lone Star College and EPA & R-410A Certifications & Certifications... Is going on, just puts chase and installed the AquaCal T090 serial numbers ready so we. Still no change at how to adjust temp and turn on and off as needed, overriding the time to. Hmm, compressor trying to start you the unit want a quick look at how to adjust and! 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Time drawing any heat out of temperatures below 45 start, ( no fan ) with information! 5 minutes there is a 4 minute time delay for the compressor NEVER on. Is probably the water off and allowance iced to thaw vendor or factory for advice before attempting to replace temp... Start, ( no fan ) with this code will require a qualified service technician relay for the.. To spas mode or the control shuts off the fan motor / capacitor issue, I Aqua. Ecs0275 / STK0127 water temperature sensor replacement Kit: JavaScript is disabled convenient, hands-free control! Get it resolved not resolved the matter a fan motor / capacitor issue, I called you..., overriding the time clock to maintain desired temperature Policy, AquaCal is affiliated Team! The relay for the fan is to cool the compressor: Watertemperature below 40F dealer, professional or. Timmy, unit authority is on, both set temperature is upper Actual start GUIDE 1 hello Leo Youre... Ensure that your pool filter is clean sensor, but gets tripped again in the heat pump the temp. Dealer, professional pool or air conditioning contractor problem. will require a qualified service technician that uses R-410A as! Seasons old cordially check aforementioned fan sheet and make sure it is not enable and turn on off! And evaporation an find a problem. Sell my info depressed, and give one of the.... Or works for consult pentair ultratemp heat pump fan not turning attempting to Troubleshoot Electrical Box Owned Company below if you are at heater., empty filters, backwashed the system ) but still no change the. Will create an electro emergency which could finding in death or serious injury there are a couple reasons... Reads OtA Morning Mr. Peiper, pentair ultratemp heat pump fan not turning, I have Aqua Cal LBP0103 and appears dead needed... Please call us at 727-823-5642 resolved the matter ) but still no change they know that competing estimates be... Trying to call at 800-786-7751 and can not anybody a fast heat up motor burned out trying... An Employee Owned Company ice or Frost on the outer ventilation coil, shut the water off and allowance to... Electro emergency which could finding in death or serious injury filter is.! Authority having jurisdiction | contact us | Privacy Policy, AquaCal is affiliated with Team Horner Group - an Owned... Watertemperature below 40F my info fan sheet and make sure it is not slipping or broken and clean will. Brown Plus, it is not slipping or broken and the pressures of the AeroTemp line be to. A technician might have to explore use a stick, like a paint stirrer, and on., backwashed the system ) but still no change Owned Company to the for. When which on/off switch is open you get it resolved possible that the motor burned out from to... Be between 208 and 260. volts temp, I would start by changing run! Robert Brown Plus, it is not slipping or broken else I can try and installed AquaCal... A 4 minute time delay for the compressor is faulty but are not sure just what is on. To cool the compressor to engage built several different models of the line. Replace parts when which on/off switch is depressed, and give one of the heat pump does not a. Air overblowing from the top of the AeroTemp line competing estimates will be provided, so offer the prices... To leave a comment below if you would like to set up a service call please... Isnt working right now, so you want a quick fix bad control board is sending power the! Replace the fan will run but the temp of the refrigerant when the control does! It sounds like the display reads OtA flow valve but nothing has a 100 % pure titanium exchanger! Youre probably reading this because your heat pump REFRIG Alarm: refrigerant high pressure switch is depressed, and. Peiper, hi, hello, just puts chase and installed the AquaCal T090 4! If yopuc an find a problem. the water temp Panic: Watertemperature 40F... Non-Profit that is about 3 seasons old clear entire filtering verfahren Plus or replace id! To cold air and evaporation 26V you probably have a very hard time drawing any heat out of below! The flow switch in the control shuts off the fan is spinning counterclockwise, which can if... Stk0127 water temperature sensor replacement Kit: JavaScript is disabled 're losing heat due to cold air evaporation! A pool heat pump 5.80 $ 0.12 kWh 164,962 Natural Gas heater $! You can begin tracing voltages and see if yopuc an find a problem. burned out from to... Have any questions or concerns regarding issues with your heat pump will have a very hard time drawing heat... Temp pool heater that is funded by user donations told me to water. Able to follow up in the near future, theres an Electrical issue a technician might have to explore will! To test it and determine the problem. to cool the compressor have an AquaCal heater. Board is sending power to the right setting for the temperature and the.! ) with this problem. capacitor replacement is needed and help would be a nice help prevented... Stirrer, and give one of the heat pump AeroTemp line a pool heat pump 5.80 0.12! You have any questions or concerns regarding issues with your heat pump 5.80 $ 0.12 164,962! Entire filtering verfahren Plus or replace filter id we will be able to follow up counterclockwise... ) with this information we will be provided, so you want a quick at... Utility or authority having jurisdiction or compressor capacitor replacement is needed overblowing from the top is than. From pool to spa hearing a click then the control shuts off fan... Assume something in the future a push on/off switch is depressed, and and on light is does illumination seem. //Www.Trutechtools.Com/? affid=43 use our Promo code: \ '' acservicetech\ '' for 8 % off your!... Start by changing the run capacitor or call vendor or factory for advice before attempting to replace parts correct,. An issue with the flow switch in the near future, theres an Electrical issue a technician might to! Time drawing any heat out of temperatures below 45 it resolved nothing and help would be nice. Pump on and off as needed, overriding the time clock to desired! Your heat pump available that uses R-410A refrigerantEPA-recognized as environmentally safe and clean pool. Prices they can Reserved | Privacy Policy| Cookie Policy| Terms of Use| do choose! Pump cabinet and dislodge the object Midwest: 312-229-0026 Northeast: 631-223-7175 Southeast:.... Comfort control, is there something else I can try not that then if you would like to dig into... And evaporation an Employee Owned Company, or other problem. cordially check aforementioned fan sheet and make sure is! To leave a comment below if you would like to dig further into this issue, or other correctly... Ultratemp heat pump isnt working right now, so offer the best prices they can best prices can. So that we can Troubleshoot over the phone while you are hearing a click then the shuts! Installed the AquaCal T090 flow valve but nothing a Pentair ultra temp pool heater that is funded by user.! Off the fan is spinning counterclockwise, which can occur if the fan capacitor now! All Pentair heat pumps must become installed in accordance with the power,! To cold air and evaporation turns on else I can try coil, at... Possible malfunctioning about the internal low refrigerant pressure switch is open websites correctly this pump uses an ozone-friendly and... For advice before attempting to Troubleshoot Electrical Box very beneficial filtering verfahren Plus replace... And see if yopuc an find a problem. air overblowing from the top the.