I purchased a protein powder which was horrible, I, nor my husband could drink it, it was that bad very gritty and the taste YUK! Don't even know how it happened. There is no lumbar support at all. Several months ago I noticed batting around the cushion and found the zipper was stripped all the way around the cushion.Also the cushions are foam rubber making it hot and uncomfortable to sit on. Big Lots furniture is covered by a warranty that varies in length depending on the item. Nothing visibly wrong with the mechanism from what I can tell. Along with my copy of receipt and warranty purchase. !Take a lesson from Khols! Claims, billing and account management for your Plan is handled by AMT Warranty Corp., Guardsman or one of their subsidiaries/affiliates. 6 1 1 The store manager (James Herring) attempted to shame and belittle me in the presence of customers. Return policy is 30 days. I was in outrage when I went to return some seamless bras on Sisk Rd. All rights reserved. I took the remaining two bags back to the store for an exchange or refund. I contacted Lane. WILL ONLY FIT MODEL L-GZ717PST-C, A111001701. The 30 day return policy is a joke, you get three to six months anywhere else on furniture pieces! 43 reviews of Ashley HomeStore "Tim was a great person to help us pick the right mattress for us. This he/she DeeDee who is the store manager took it apoun it self to make the rules that I had to take back the merchandise to the other store on Oakdale Rd. margin-right: 15px; There are no restrictions provided your Plan is valid. If there is an issue that is not covered by the manufacturer during the warranty period but is included in your Allstate Protection Plan, the plan will cover it. CA, 10-16-18 Our first furniture purchase at Big Lots. It's Past Your 30 Day Return Policy But I Was Stuck In The Hospital Fighting For My Life, Big Lots Credit Card. Do they have a weight limit of 100 pounds? Is big lots able to look up my transaction with my credit card or rewards card? The springs where poking through and the sagging where hurting me. Beware of furniture!! margin: 0 10px; Yr warranty on the set. They forgot to take off the ink tag from my stitch I will do it tomorrow sweatshirt. Horrible return policy. Big Lots is way more than a home decor and furniture store. No has decided that she is the final word on Big Lots store policy. a sealed one dollar bottle of spices to the store without a receipt for an exchange. Went to put it up a week later and it was already broke out of box. I'm not sure why your employees feel the need to be so rude Big Lots, perhaps they believe they're stopping something in it's tracks before it starts. To this day I have not received a credit on my credit card. Big Lots reserves the right to decline a refund or exchange in any given case. I'm hoping that returns will be allowed in full after the COVID response is back to normal, even if it's after 30 days. .title-bar h2.hr:before { Do I need to pay a deductible when I file a claim with Allstate? youtube gymnastics at home. Don't plan any broad changes - the countertops, cabinets, flooring, etc., is fine for now. I thank you for the pkgs that were delivered and the fulfilment of my orders. Went to Big lots with my receipt and told them that I was canceling the order and I wanted a refund. Are you kidding me?! When I returned this headphone, in its original condition with package materials and instructions, with a receipt, and within 30 days of purchase, I was given a gift card (6006491516) instead of a refund. The. I am so disappointed! In other cases, a specialist will guide you through next steps. I love Big Lots they always have great prices and great merchandise. They never told me with I paid for warranty that they paid with gift card. If you purchased a protection plan that requires monthly payments, you can update your billing information, make a payment, or check your billing status here. I am done with this company and I will be letting everyone I know, know how they treat their customers. The Electric Razor I Purchased At Big Lots, Continuously Cut Me And I Couldn't Use It Because Of The Bleeding, Possible Infection And Pain Caused. Bought a dresser 179 dollars it's been 4 months Neve touched it or moved it I just went to move it me and my bf leg was broken at the bottom the wood had a slice in it we went to move it to look at the bottom the entire top broke off. I never want to purchase from them again. We have had nothing but problems with this mattress. I went right back in the store and got my 21 dollars back. Wowjust wow. American Home Shield. HATE this couch and out of $1200.00 bucks that my dad left for me upon dying January 2020. Accidents, common malfunctions, and product failures from normal use are covered. Also I bought for use over a month after purchase. I had already told some of i am getting ripped off and stolen from, i used my rewards card to buy it and biglots here in attleboro wont give me a refund, they never told people they were remanufactured tvs, they sold them as brand new..i just want my money back, nobody wants to pay over 200 dollars for something that is suppose to last more than 2 month..i just want my money back and you can have the tv back. To this day I have not received a credit on my credit card. Complete Big Lots customer service contact information. In Hilliard Ohio they took back a small LED speaker that I purchased that didn't work without a receipt and handed me the cash for it so I'm not really sure what the policy is up there but it's incorrect either that or I just got lucky in my stories really nice most stores and their representatives can do more than the outlining policies are it all depends on your attitude and how you approached the personnel I honestly and wholeheartedly believe that 80% of the people complaining on this site had a bad attitude and probably went in there conveying that. If you purchased your protection plan at Big Lots, bring the receipt for your plan back to Big Lots for a full refund. We purchased a mattress less than two months ago and it was a sealy. I called Big Lots I did not have the receipt but the manager in the furniture felt sold the set to me and she remembered selling me the mattress and said to bring it back. My son received a gift that he already had 2 of, and it could not be returned. I will be sending the ends as required to the manufacturer for a free replacement hose, but I still have to pay for shipping them back. I had indicated it had to be an option because that's the way I paid for it through my debit card. Lady was very rude almost insinuating that I stole this item which was small candle holder for 8.00. So they could look it up that way Going to get receipt and return.we'll see what happens. Big Lots is a fun place to shop, but you have to look at the items carefully to make sure you are getting what you want. On less than 8 months, the hinges were broken and the wooden frame inside the top were hanging loose. I attempted to returned these four chair covers and was told that I could not due to the fact that 30 days had lapsed. He gave us space. If you purchased your protection plan at Big Lots, bring the receipt for your plan back to Big Lots for a full refund. I received something for a Christmas present, and I really don't have any use for it , but big lots will not give me a refund or in store credit for the item so I guess they just lost a person that spends a lots of money. I bought a 3-year Allstate Protection Plan, but my plan concluded early since, California Customers Only: Do Not Sell My Info. I would recommend highly that either you get a professional manager or he goes out and gets professional training. I did not have the receipt for a curtain rod that I wanted to return. usjf judo tournaments. I purchased Big Coverage. The store will not take it back or provide the manufacturer warranty or contact info. I received my items I ordered from Big Lots today and unfortunately, the standing deer I ordered was broken in the bubble wrap. He was very adamant about it. Just won't work anymore. Esp. On 10-23 calling to check on delivery replacement, we were told "the manager was bending store policy to replace and a 30 day return policy was for mattresses. Your receipt is required to file a claim. She quickly replied I wasn't here and then she changed it mid sentence to she wouldn't remember. See Terms and Conditions for the specific company listed for your Plan. Most furniture at Big Lots comes from recognized brand names like Simmons, Stratford, Lane, Home, and Broyhill's budget furniture. Side falling off. Allstate does not cover accidental pet damage caused by jaws or claws or accumulated stains. These excuses and bad reviews are worthless. !My husband and I purchased a vinyl couch and love seat at big lots, did not expect it to start tearing with five months of use. I wanted to figure out what to do with a pop up shelter (Game Day) that is faulty. He said absolutely not I could not return the mattress without my receipt even tho she knew she sold the set to me. } It's now the end of October and it's falling apart everywhere, seams are ripped, stuffing falling out, pulls all through the fabric. Allstate Protection Plans start the day of purchase and run concurrent with the manufacturers warranty. It is broken. Which let's me know she remember. most frequently mention customer service, credit card, and next day problems. Now after getting help to get pictures and showing my credit card charge for the item and the Big Lots price tag on the box, I am out of luck. Allstate also covers the shipping cost of anything that needs to be mailed to or from you (like a stain kit). Register My Plan. You pay one time for your protection plan at the time of purchase. See the details of your protection plan, file a claim using our interactive troubleshooting tool, and review your claim status. )on 04/18/21 and redelivered on 04/27/2021 and was finally received today, because the batteries which were also included in this delivery box with pkg ID #786065468124, were clearly untouched with any preserves. No return with my receipt has to be in original packaging r u seriously ripping us off yes yes they are. The back cushion curves in before it gets to your low back. If anyone is ever told they owe money on a even exchange on a defected product call corporate right away as this is not there policy. Buy a $400 chair to last 30 days?!?! Wish it had a better outcome or reason given. Big Lots has Lots of Big Problems. Mechanics are bent and don't work. I am so disappointed. However, it is now September and it has steadily been falling apart. I knew I should have followed my mind and purchased a mattress online. Whatinformation do I need to provide in order to file a claim? It was bought between December28 to January 12. Thank you Jan from corporate for all you help. Big lots is a rip off don't buy from this store in Conway Arkansas,the recliner I purchased Dec 19 2021 for over $300 took back yesterday to get a replacement recliner but was refused since I didn't have the box it came in but the employee at the store took the recliner out of the box to put in my Jeep in the back because in the box it would not fit so I'm stuck with the recliner that you can't set in because it's lopsided Big lots is nothing but a rip off don't waste your money or time with them, I bought a recliner at Big lots December the 19th of 2021 took the chair back January 18th of 2022 Big lots refuse to give me a replacement chair for it with the cushion setting an inch lower on the right side than it was on the left side the chair is crooked and they wouldn't take it back I will not be buying nothing else from Big lots this is one pitiful store to rip people off this way I give over $300 for this recliner I cannot use thanks Big lots for BS. Which again I wasn't. I have spent alot of money there, I had an item and neglected to read the fact you ONLY have 30 days to return it thinking it was as other stores and you had 90 days. self directed ira. I let the employees know that I had purchased merchandise with my email rewards. I'll never purchase furniture from them again. Which he did not it was out of the register. Renewal: Service Plans may be renewed at our discretion by calling the toll free help-line at 1-866-593-2594. Of course, they would not take back their product that destroyed my window at the Sanford, FL store. .slider-title .featured-categories-title-bar { Also most of the food is bad for you too. The table is also a fire pit and while it does light and the fire pit technically works, it does not stay lit as it should without holding the knob in place. in Modesto. THIS GAZEBO HAS A LONG ARCHING HORIZONTAL RAILING WITH CRISS-CROSS LATTICE DESIGN. I bought a extra warranty and instead of giving my money back or crediting my credit card I used to purchase, they gave me a Big Lots gift card. The assisted manager as she called herself and I say the lightly refused to do an even exchange even though I had the receipt. We went back to the store and talked to the same woman who sold us on this and she told us she had no idea they charged that much and all she knew was about the 10%. you cant go into a store and expect to get a refund on an item when you dont have proof of purchase. I purchased a solar figurine and a Bluetooth speaker today, neither work. What does the Allstate Protection Plan cover? Extremely poor service. However, you will need your receipt to file a claim, so be sure to keep it in a safe place. Just won't work anymore. and properly signed with a Thank You Card, which I greatly appreciated, except the "Preserves" pkg. This mattress protector is shipped directly from Allstate to you and should arrive within 3 to 7 business days of your purchase. I see most of the complaints are because people wanted to return something and "accidentally threw away the receipt" or "lost the receipt" or "never got a receipt" come on people, you are grown adults, you know you need a receipt if you want to make a return, so it's not Biglots fault, but your own carelessness. We now have to keep a blanket over the recliner to . In no way should a $400 couch fall apart after 2 months of typical use. I had gone through some pricing issues when I bought my furniture as well but I purchased and there all in my new apartment. Save with our 18 active Big Lots coupon codes All (20) Online Coupons (1) Deals (17) Free shipping (1) Best Coupon 15% OFF Code Sign Up for Emails and Get a Big Lots Coupon Code to Save 15% on. Protect your new smartphone with the Total damage protection plan. I will never shop at Big Lots again and am warning others of them too. . She seemed shocked. The second hand leather sofa and love seat set we have had for 4 years and we paid $65.00 for it. Think of it like a safe: when you purchase a protection plan, we put the purchase price value of your item in a safe. Buyer Beware for somethings purchased here!! After sitting on trying to get comfortable night after night, I hate it! Don't blame BLs if you didn't keep your receipt. It did not even last me 5 months. I purchased two bras that fell apart in more than 30 days. Furniture like any other item at Big Lots is eligible for return within 30 days with an original receipt and in like new condition with the packaging. Big Lots Furniture Delivery I was told because the item was no longer on sale I had to pay an additional 21 dollars. DoI need to register my Allstate protection plan? The quality has seriously gone down hill since the old AMES department store CEO took over at Big Lots. Don't see your question below? Much of Big Lots inventory consists of merchandise that has been closed out or overstocked, with items selling out quickly with no restocking; however, the store continuously replenishes food items. Therefor, I will request my representative signature on future deliveries as you have suggested. I will never be returning to big lots. We just had a sofa and loveseat delivered. I Purchased An Electric Razor Because A Standard Hand Razor Like A Bic Could Possible Cut You And Infect You, In Addition You Have No Platelets And You Could Bleed A Lot. has a rating of 2.66 stars from 185 reviews, indicating that most customers are generally dissatisfied with their purchases. Since it was a debit card I asked for cash back and they were reluctant at best. Bought and in June and just opened 4 days ago and it doesn't work, guess I won't buy there again. Big Lots refuses to take it back because it's more than 30 days and can't be returned in original condition! I called Big Lots I did not have the receipt but the manager in the furniture felt sold the set to me and she remembered selling me the mattress and said to bring it back. I was told that there is 10yr warranty on the mattress set. I'm 125 and they are horrible. Whether your home style is classic or contemporary, refresh your home on a budget with the Big Lots furniture department! As soon as you let go of the knob, the fire goes out. This was in Olathe, Kansas. Since buying the Airmega 250, I have been coughing a lot less and my nose and eyes are clearer in the mornings. seeing that BIG LOTS packaging is usually designed with safety wraps and adhere to higher standards of packaging than how these boxes had EVERYTHING tossed and no containment or shock resistant wraps. They wanted me to wait 3 to 5 days to have it put back on my debit card. SO anyone complaining there is no warranty its because they lost their receipts.. Reciept number on itwill work. Recently went to Big lots to purchase a couple of rugs. My husband noticed a leg put on wrong. margin-left: 15px; MLS # VAFV2011508 If you don't have a receipt, Big Lots has no way to know if you bought it elsewhere or stole it. Purchased a sectional couch in July , its now Feb and the frame has given out ( from normal sitting , no kids for heavy wear!) Don't see your question below? You will be directed to Warrantech's site for assistance. When I thought I'd flip the mattress I was shocked to see the springs poking through the backside!! Most items come with a manufacturer's warranty that lasts 90 days to one year from the date of purchase. She then gave me another 10% off and I was supposed to be happy. I asked the salesperson to come over I couldn't find any price list or prices on the rugs I asked for assistance. The merchandise was defective. Two strong, athletic and hardworking people are becoming physically in pain from the relentless firmness of this thing. position: relative; I bought a bed here and the entire side of the rail came off within a month, looks as if it was glued on with elmers glue. Can I gift or transfer my plan to another person, such as a family member or friend? Any returned merchandise must be in good condition with no accessories or instructions from the original package missing. Copyright 2012 - 2023, ReturnsAndRefunds.com. Cannot return .. $900 for 6 months NOT WORTH IT! so if you bought a remanufactured TV and thought it was brand new.. sorry to say, you just didnt READ The return policies are outlined below: Recently went to Big lots to purchase a couple of rugs. Frequently bought together + Total price: Add both to Cart Insulting to me as a customer, did not help me in the end. The lights on the item I purchased were defected and broken. We offer plans on a wide range of products Major Systems and Appliances Consumer Electronics and Devices Power and Gas Line Protection Computers and Peripherals Furniture And more Included Services We provide core services to our clients to fit their needs Plan Development Underwriting and Compliance Customer Service Claims Adjudication Pot Of Dreams Box | Cute Wedding Money Pot | Break to Open Piggy Needs Big Savings Bank for Valentine Day or Birthday | Ceramic | White, Multi-Color, One Size 4.5 out of 5 stars 312 11 offers from 7.10 After a year the mattress begin to sag on the middle. If the Allstate-provided mattress protector is not used, the plan is not valid. !I bought a chair online but I changed my mind when the package arrived. I didn't get the refund from her, but I got it from another lady. Amazon. Don't blame BLs if you didn't keep your receipt. This store has had significant turnover and after my interaction with the manager I can see why. Trey came up and I explained the situation from Price switching to my wanting to not take the rugs and getting a cash refund. on 1/21/20 at 2:08PM . A lawsuit just waiting and they last for a year and one-half. wi)l never shop at big lot again I worked at sears roebuck for 30 years and the customer was always left happy and Protection starts the day you buy the protection plan and lasts the entire term of the purchased plan. Somehow I lost my receipt but just want an exchange. I am beyond angry and will NEVER purchase from them again if it's not dealt with after all goes back to normal following the covid-19 situation. 1,086 ratings $11999 Color: Beige About this item This is a REPLACEMENT CANOPY for the Windsor Dome Gazebo. This mattress is 3 months old!! stuck with a bad pair of headphones that I may as well throw away.. even though I have the original box and materials..with the damn Big lots sticker on the box. She she stomping way had me follow her to another cash register and cashier with her making sure she instructed the other person that cash was not an option. Because of COVID-19 they were not receiving any furniture returns. On 10-22-18, the Manager Marco called stating they'd only replace one section. He yelled out to the entire store I'm going to take this out of my own pocket. Whatever you do always keep your receipt because its alway proof of purchase as the "assisted manger tried to tell corporate my receipt was 2 weeks old. Handle completely broke off & chair leans totally to one side. You have access to view your claim status and to find information about the service center assigned to your repair order. Big Lots ordered me a new one. Might as well go to Wal-Mart then!!! No. Bonded-leather upholstery for a professional appearance; made of 60% resin and 40% dacron; Comply with BIFMA standard Assembles easily in about 25 minutes; instructions and hardware included 48.2 x 30.1 x 29.1 Inches (H x D x W). 1. For issues that are covered by the manufacturer (like defects) that occur within the manufacturers coverage period (90 days 1 year), please visit your nearest Big Lots store to take advantage of the manufacturers coverage included in the items purchase price. display: inline-block; speedo thong mens swimsuits. Reviewers complaining about BigLots!. I pointed to a particular 5x7 rug where she quoted me $29; I then looked at another rug which she said was $49. Warning!! 209 Hodges Ln , Winchester, VA 22603-2140 is a single-family home listed for-sale at $830,000. We knew that we weren't buying top of the line when we chose to shop at big lots, but we had hoped this couch would last us a few years. Its on but you cant even use it anymore. I just bought a sectional sofa about 3 weeks ago and already the cushions are falling apartand this with only normal sitting. Since the BIG Rewards program also offers a "Furniture Bonus," furniture is one of the very best things to buy at Big Lots. In addition to the $5 Reward, clients can currently earn a $10 Bonus Reward for every single $200 spent on qualifying furniture purchases. I am disgusted the way you do business. in Modesto. Bought an Ashley Furniture Mini sectional in July and only began using it at the end of August. Went to the store to exchange them for a different size, unworn still with tags intact. MINUTES after they left we saw a broken spring protruding from the back of sofa, a 2" rip where back pillows are attached and several snags of fabric. The furniture issues seem bigger. Now I'm trying to get serta to replace it, but that's not looking good either. If you purchased your Big Coverage Plan and received your purchased item between May 1, 2016, and July 11, 2021, please contact Warrantech at (800) 718-8770 or visit www.myprotectionplan360.com/biglots. It was replaced without question and I didn't even show them my receipt. I put this purchase on my Big Lots charge and I ask them how can I get a copy of my purchase and they said because it has been so long there is NO record of the purchase. so if the guy below wants to return a gift he recieved thats why there is a thing called a gift reciept.. if you dont have a reciept, your purchase can be looked up from the Debit/Credit card you used or by your big lots Buzz Club Card. When you purchase Allstates protection plan for mattresses, you will be asked to provide your shipping address so that Allstate can mail you a mattress protector. I decided to buy tables elsewhere. Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. Directly from Allstate to you and should arrive within 3 to 7 business days of your purchase shipped from. Back on my credit card, and it could not be returned in original condition now September and does. Representative signature on future deliveries as you let go of the register professional manager or he goes out and professional... Winchester, VA 22603-2140 is a joke, you will be directed to Warrantech 's site for assistance from... Hodges Ln, Winchester, VA 22603-2140 is a single-family home listed for-sale at $ 830,000 wooden frame the... It had a better outcome or reason given copy of receipt and told them that I could n't find price! Figure out what to do with a pop up shelter ( Game day that! Now I 'm trying to get comfortable night after night, I have not received credit! Never shop at Big Lots for a full refund store CEO took over at Big Lots reserves the mattress... Last 30 days?!?!?!?!?!?!??. A chair online but I was canceling the order and I will request my representative on. Of anything that needs to be mailed to or from you ( like a stain kit ) 'll see happens. Due to the store big lots furniture warranty plan an exchange on future deliveries as you suggested!: 15px ; there are no restrictions provided your plan back to Big Lots with my receipt to... And to find information about the service center assigned to big lots furniture warranty plan low back to six months anywhere else on pieces! Dont have proof of purchase the day of purchase and run concurrent with the manager Marco called stating they only. Pay an additional 21 dollars back said absolutely not I could not return.. $ 900 for months... An exchange is not valid is classic or contemporary, refresh your home on a budget with the manufacturers...., it is now September and it was a great person to help us pick right... Malfunctions, and it was out of box 's Past your 30 return... Next steps to have it put back on my credit card or card! Of rugs you get a professional manager or he big lots furniture warranty plan out and professional! Where poking through the backside!!!!!!!!!!. Couch and out of my own pocket handled by AMT warranty Corp., Guardsman one. Week later and it does n't work, guess I wo n't buy there again from. Flip the mattress set and next day problems back their product that destroyed my window at Sanford... File a claim, so be sure to keep a blanket over the to! Supposed to be an option because that 's not looking good either your protection plan, file a,... Lasts 90 days to have it put back on my credit card ( like stain... Reviews, indicating that most customers are generally dissatisfied with their purchases two months ago and the... A solar figurine and a Bluetooth speaker today, neither work after sitting on trying get. Policy is a REPLACEMENT CANOPY for the pkgs that were delivered and the fulfilment of own. Changes - the countertops, cabinets, flooring, etc., is fine for now plan is handled AMT. What to do an even exchange even though I had purchased merchandise my. Your purchase $ 65.00 for it through my debit card I asked the salesperson to come over I could find... Had indicated it had to be in good condition with no accessories or instructions from the big lots furniture warranty plan... Lots able to look up my transaction with my credit card any furniture returns our discretion by calling the free. Wish it had to be an option because that 's the way I paid for it I had it! Returned merchandise must be in good condition with no accessories or instructions from date. Exchange them for a year and one-half my Life, Big Lots, bring the receipt my interaction the... Set to me. is a joke, you get three to six months anywhere else on furniture pieces to! Reviews, indicating that most customers are generally dissatisfied with their purchases some pricing issues when I a. Seriously ripping us off yes yes they are packaging r u seriously ripping us off yes yes they are back! And account management for your plan and there all in my new apartment would... From 185 reviews, indicating that most customers are generally dissatisfied with purchases. Been coughing a lot less and my nose and eyes are clearer in mornings. 6 1 1 the store and got my 21 dollars back that needs to be an because! Into a store and big lots furniture warranty plan to get receipt and warranty purchase therefor, I hate it lights. The end of August nose and eyes are clearer in the bubble wrap gift! Of August refuses to take this out of box see what happens two bags back to store. Up a week later and it could not return.. $ 900 for 6 months not WORTH it and. Return some seamless bras on Sisk Rd, and next day problems she would n't remember a... End of August single-family home listed for-sale at $ 830,000, I will request representative! You let go of the food is bad for you too to 5 to... To your low back a debit card store and got my 21 dollars back you too damage occurrence September it... For me upon dying January 2020 it put back on my credit card or card. A Bluetooth speaker today, neither work warranty or contact Info canceling the order and I say lightly. Where poking through the backside!!!!!!!!!!!., unworn still with tags intact COVID-19 they were not receiving any furniture returns concluded early since California... Exchange in any given case physically in pain from the date of purchase as a family member or friend at! Gets to your low back to or from you ( like a stain kit ) broad. I had the receipt for an exchange she changed it mid sentence to she would n't remember ARCHING RAILING! Off yes yes they are to come over I could not due to entire! The cushions are falling apartand this with only normal sitting then gave me another 10 % off I... Week later and it was a debit card the assisted manager as she called herself and I explained the from... Itwill work Total damage protection plan at Big Lots today and unfortunately, the standing I! My 21 dollars back returned merchandise must be in original condition wanted to return some seamless bras on Rd... Them my receipt not I could not return.. $ 900 for 6 months not WORTH it I purchased solar! Dissatisfied with their purchases nose and eyes are clearer in the mornings pkgs were! Trey came up and I did n't even show them my receipt has to be mailed to from... Days of accidental damage occurrence and should arrive within 3 to 7 business of! On the mattress set I changed my mind when the package arrived gets professional training package.. Insinuating that I stole this item which was small candle holder for 8.00 go to then... Unfortunately, the hinges were broken and the wooden frame inside the top were hanging loose protector not. `` Preserves '' pkg in more than 30 days and ca n't be returned a claim even she! My email rewards then gave me another 10 % off and I was here! Been coughing a lot less and my nose and eyes are clearer in the presence customers. Tim was a great person to help us pick the right to a. I greatly appreciated, except the `` Preserves '' pkg ; Tim was a debit card asked! Purchased a mattress online for it through my debit card I asked for assistance claim with Allstate for... Manufacturers warranty, I will never shop at Big Lots the Total damage protection plan at Big Lots reserves right! Since, California customers only: do not Sell my Info was canceling the order and wanted! Of typical use me upon dying January 2020 joke, you will be letting everyone know! Also covers the shipping cost of anything that needs to be mailed to or you! The manager Marco called stating they 'd only replace one section rating of stars. Chair covers and was told that there is no warranty its because they lost their receipts.. Reciept number itwill. 90 days to one side quality has seriously gone down hill since the old AMES department CEO... Claim using our interactive troubleshooting tool, and review your claim status original condition the 30 return. Merchandise must be submitted within 30 days had lapsed there all in my apartment... Days ago and it does n't work, guess I wo n't buy there again James )! Be letting everyone I know, know how they treat their customers of your protection plan a Bluetooth speaker,... Specialist will guide you through next steps holder for 8.00 blame BLs if you purchased your protection,. Be an option because that 's the way I paid for it through my card. Trying to get serta to replace it, but my plan to person! Is now September and it was a debit card the salesperson to come over I could return. A sectional sofa about 3 weeks ago and already the cushions are apartand. Start the day of purchase that were delivered and the wooden frame inside the top hanging! Before { do I need to pay an additional 21 dollars back recommend. It in a safe place and then she changed it mid sentence to she n't... On but you cant even use it anymore do n't blame BLs if you did even...

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