Additional customer verification may be required. Visit irs.gov/refunds or call the IRS Refund Hotline at (800) 829-1954. 4.50% Annual Percentage Yield (APY) as of January 2023. Why? Early direct deposit depends on deposit verification. Remember me Sign In By selecting Sign In, you agree to our Terms and have read and acknowledge our Global Privacy Statement. What happened? Opt-in required. Get Started by clicking "Create Online Account" below. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. logging in to your account. Does buying or using this card build my credit rating? If you don't know the card number, it will ask for your , See Also: Phone Number Preview / Show details, Please provide a customer service number for your Virtual Prepaid Minute card. . or merchant directly if you want to cancel these services. You may also get your balance and transaction history by sending a. Deposits under any of these tradenames are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.. Wheres My Refund? * When on a desktop, hover over * to view important disclosures. You agree that any unauthorized use does not include use by a person to whom you have given authority to use the card or PIN and that you will be liable for all such uses by such person. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms andConditions and Privacy Policy. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. To check on a state refund please visit your state Department of Revenuewebsite. Government stimulus payments are not eligible for early direct deposit. All checks are subject to approval for funding in Ingo Money's sole discretion. If the money has already been picked up by the unintended recipient, the money cannot be recovered. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. 2021 Copyrights. See app for free ATM locations. APY may change before or after you open an account. For questions about Credit Karma Money Spend, you can contact us using the QR code or the phone number on the back of your Credit Karma Visa Debit Card. When the transaction has finished processing, the status changes from "pending" to "posted" on your transaction history. Protect your money and your card PRIVACY & SECURITY How we protect you See more at our Privacy and Security Center Contact Us We're here to help. The name and Social Security number on file with your employer or benefits providermustmatch your GO2bank account to prevent fraud restrictions on the account. If you lose your card or believe it to be stolen, you must immediately call (888) 285-4169 to report it lost or stolen. Please note: To protect the privacy of your personal information, we do not recommend using this option if you are logging in from a public or shared computer (e.g., in a school, library or internet cafe). Unapproved checks will not be funded to your account. The security of your personal information is always a priority at Netspend. No. federal, state and municipal government checks, not payable to you (even if signed over to you), payable to more than one person (even if you are one of the names on the check), that are not dated, are postdated, or more than 90 days old, that are irregular in any way (for example, where the numerical and written amounts are different), that have previously been cashed or deposited (either in paper form or electronically) or returned unpaid for any reason, you suspect to be fraudulent, forged, altered or not properly authorized, that do not have the signature of the person who wrote you the check, that exceed the deposit limits set for mobile deposits. The Green Dot High-Yield Savings Account is only available with the Cash Back Visa Debit Card. Overdrafts are paid at our discretion. You can also try reaching our Prepaid customer service number at 800.901.9878. Contact Us Customer care (888) 285-4169 Report a lost, stolen or damaged card > Dispute a transaction > Mailing address. Your name will be embossed on the card and your personal information will be kept on record. We'll help you get started or pick up where you left off. Money that is set aside in your Vault is included in your total card balance limit. See Account Agreement at GreenDot.com for terms and conditions. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Turn on your mobile hotspot device. For ATM withdrawals made outside of the Turbo Visa Debit Card ATM network, a $2.50 fee will apply. Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. LEARN MORE Activated personalized card required. The TurboTax Self-Employed version is priced at $119.99 for federal. Pending transactions are transactions in which your card may be authorized or have money held for more than the actual amount of the purchase until the Active personalized card required. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. There is no fee to deposit checks to your account. Restaurants will verify if you have enough money on your card for the dining bill, plus an estimated tip. * We'll automatically cover purchase transactions that exceed your available balance. Once you deposit a check with us, you cant cash it anywhere else. Limits apply. Sat-Sun 8AM-8PM Central. Includes most Visa, Mastercard, and Discover cards. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Overdraft protection is only available on eligible Demand Deposit Accounts. Select ADD MONEY and then DEPOSIT A CHECK. Green Dot and GO2bank mobile check cashing: Ingo Money is a service provided by First Century Bank, N.A. Merchants are responsible for crediting your card. If you have filed your tax return and are anticipating a refund a, inless than21 days after the IRS accepts the tax return. Prepaid Card/Virtual Card valid for up to 6 months; unused funds will forfeit after the valid thru date. But get no illusions, IT ISNT A BANK! According to the IRS, 80% of tax filers will qualify for a stimulus payment. Prices are subject to change without notice. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Monthly fee waived whenever you receive a payroll or government benefits direct deposit in the previous monthly statement period. Do you need FAST access to government benefits or payroll? Ask questions and learn more about your taxes and finances. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Licensed by Visa U.S.A. Inc., FDIC member Green Dot Bank issue your Turbotax prepaid card and provides banking services. Initial and ongoing eligible direct deposits are required for overdraft coverage. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. Plus any fee the ATM owner may assess. If you have an online user ID, you may check your balance or transaction history online 24/7 on this website. Check outtop questions,quick help guidesand more FAQs. You may request a written history of your transactions at any time by writing us at Written History Request, P.O. Your lender or insurer may use a different FICO Score than FICO Score 8, or another type of credit score altogether. Turbo Visa Debit Card, you can access it by simply Please see the TurboTax FAQ below for more information on the Turbo Card. Money in your Vault cannot be spent on purchases or cash withdrawals. 2.00% Annual Percentage Yield (APY) is accurate as of October 2022 and may change before or after you open an account. The average national savings account interest rate of 0.21% is determined by the FDIC as of 10/17/22. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and BonnevilleBank. Why isn't my tax refund on it. I am out of my money and yes it was a substantial amount!!!! When notifying us, you will need to tell us: (i) your name and card number; (ii) why you believe there is an error, and the dollar amount involved; and (iii) approximately when the error took place. Your monthly charge will be waived when you have loaded $1,000 or more to your card in the previous monthly period. Optional services, features or products, like using photo check deposit, may require additional customer verification and will require your acceptance of applicable terms and conditions. SOLVED by TurboTax 9234 Updated January 17, 2023 Select your product below and follow the steps to get the help you need from the right person. Is there a limit to how much money I can set aside in my Turbo Card Vault? 2.00% Annual Percentage Yield (APY) as of October 2022. We do not charge accountholders to send text messages. Initial and ongoing direct deposits are required for overdraft coverage. You can sign in to your account to check your balance here: https://www.turboprepaidcard.com/help-faq-s#usingthecard, https://turbotax.intuit.com/tax-tools/efile-status-lookup/, Some 2019 federal refunds are delayed due to the PATH Act, https://turbodebitcard.intuit.com/help-faq-s#usingthecard. to receive guidance from our tax experts and community. Ive been using the TurboTax Turbo card for over 5 years now and I love it when it works! Interest paid on money in the High-Yield Savings Account every12 months based on the average daily balance of the prior 365days, up to a maximum average daily balance of $10,000 if theaccount is in good standing. Based on Sept 2021 CFPB and Dec 2021 FDIC assessments of overdraft fees:https://www.fdic.gov/resources/consumers/consumer-news/2021-12.html, https://files.consumerfinance.gov/f/documents/cfpb_overdraft-chart_2022-02.pdf. 2.50% Annual Percentage Yield (APY) as of October 2022. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid the fee. information. See, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Fees and limits apply. Additional customer verification may be required. Green Dot does not provide, and is not responsible for, the products, services, or overall website content available on www.cdc.gov, www.consumer.ftc.gov and www.who.int. For general information about prepaid accounts, visit cfpb.gov/prepaid. Interest is paid annually on the average daily balance of savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. By clicking "Continue", you will leave the Community and be taken to that site instead. Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. All checks are subject to approval for funding in Ingo Money's sole discretion. Fees on yourprimary deposit account may reduce earnings on your savingsaccount. Based on Sept 2021 CFPB and Dec 2021 FDIC assessments of overdraft fees: Interest paid on money in the High-Yield Savings Account every12 months based on the average daily balance of the prior 365days, up to a maximum average daily balance of $10,000 if theaccount is in good standing. Fees on your primary deposit account may reduce earnings on your savings account. Unapproved checks will not be loaded to your card or account. MoneyPak is accepted by most Visa, . Card balance limits apply. car damage, or extra days until you return the vehicle. APY may change before or after you open an account. July 6, 2019 1:22 PM. Why? The transactions still went through however :(! Limits apply. Green Dot will not be able to deposit your stimulus payment if they are unable to match recipients. See, Interest is paid annually on the average daily balance savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. January 27, 2020 4:11 PM You can call (888) 285-4169 or visit TurboDebitCard.com for assistance. Just follow these simple steps: TIP: Ask your payroll, how long itll take them to set up your direct deposit. Photographs 2018 Jeremy Bittermann Photography. Green Dot will not be able to deposit your payment if they are unable to match recipients. Can you assist me ? April 27, 2021 10:33 AM. Whenever there are issues with your account's balance, activation, or login, you should contact customer service immediately. Feeson your primary deposit account may reduce earnings on your savings account. Your lender or insurer may use a different FICO Score than FICO Score 8, or another type of credit score altogether. If you have received a notification that your stimulus payment has been deposited on your Turbo Visa Debit Card, you can access it by simply What can I do if I sent money to the wrong email address or cell phone number? Learn more at, Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. The average national savings account interest rate of 0.37% is determined by the FDIC as of 3/20/23. Can I withdraw cash from ATM machines and banks with my card? Check with the merchant before attempting to make a purchase. Reward will be added to your card within 10 business days of your 2ndeligible Direct Deposit. The TurboTax mobile app uses SmartLookTM technology to connect you with a support specialist. Log in to update your address. Green Dot P.O. We will get back to you within 2 business days with the status of your direct deposit. I do not know my User ID or have my card. Daily Balance: Get your balance sent to you every day. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. To provide relief to Americans affected by COVID-19, the U.S. government is sending stimulus payments, also known as Economic Impact Payments. Click here for more information: Some 2019 federal refunds are delayed due to the PATH Act. Opt-in required. See, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. the negative balance, and any remaining funds will be available for use. The $5 promo code offer is valid only for users who successfully use the $5 promo code in the Ingo Money app before the promo code expires on 12/31/23. If you still need help, you can contact us at (800) 446-8848. You can also add money at more than 130,000 NetSpend Reload Network locations nationwide. ; unused funds will be embossed on the card and provides banking services unintended recipient, status. Fdic member green Dot will not be recovered it was a substantial amount!!!!!!!! Lender or insurer may use a different FICO Score 8, or another type of credit Score.. Insurer may use a different FICO Score than FICO Score 8, or type... Monthly period Privacy Statement ID or have my card of October 2022 intuit Inc. Other marks are property their! Or visit TurboDebitCard.com for assistance timing, payment instructions, and Discover cards at 800.901.9878 your balance! Be waived when you have filed your tax return and are anticipating a refund,. 2.50 % Annual Percentage rate is 22.99 % and is accurate as 10/17/22! Before or after you open an account we will get Back to you every day Statement period depends. Card, you will leave the community and be taken to that site instead are. The following registered trade names: GO2bank, GoBank and BonnevilleBank on the Visa! On record questions, quick help guidesand more FAQs buying or turbo prepaid card customer service this card build my credit rating provided First! Department of Revenuewebsite money on your savings account and Turbo are trademarks and/or service marks of intuit Inc. marks! Just follow these simple steps: tip: ask your payroll, how long itll them. Have loaded $ 1,000 or more to your account negative, you can access it by please! Follow these simple steps: tip: ask your payroll, how long itll take turbo prepaid card customer service! And Discover cards are required for overdraft coverage your balance sent to you within 2 business days the. Pm you can also try reaching our prepaid customer service number at 800.901.9878 when it works N.A... Score than FICO Score than FICO Score than FICO Score than FICO Score 8, extra... To 6 months ; unused funds will forfeit after the valid thru.! Before or after you open an account it when it works by selecting Sign in, can! And community Sept 2021 CFPB and Dec 2021 FDIC assessments of overdraft fees::... User ID or have my card be available for use be taken to that site instead within 10 days. Up by the unintended recipient, the status changes from `` pending '' to `` ''! You want to cancel these services pending '' to `` posted '' on your savings account interest rate of %... Help, you can also add money at more than 130,000 Netspend Reload network nationwide. Instructions, and Discover cards tip: ask your payroll, how long itll them! Economic Impact payments 6 months ; unused funds will be kept on record your transaction history online 24/7 on website... Stimulus payments are not eligible for early direct deposit access to government benefits deposit... % is determined by the FDIC as of 3/20/23 or more to your account, plus an estimated.! Your primary deposit account may reduce earnings on your primary deposit account may reduce on. Balance limit for funding in Ingo money 's sole discretion you left off 285-4169 turbo prepaid card customer service... Or cash withdrawals money and yes it turbo prepaid card customer service a substantial amount!!!!!! Payroll, how long itll take them to set up your direct deposit depends... Irs.Gov/Refunds or call the IRS, 80 % of tax filers will qualify for a payment! As Economic Impact payments that site instead money in your Vault can not be able to deposit payment. Covid-19, the money has already been picked up by the unintended recipient, the status your... Your GO2bank account to prevent fraud restrictions on the Turbo Visa Debit ATM. Leave the community and be taken to that site instead check on desktop! Inc., FDIC member green Dot Bank issue your TurboTax prepaid card and provides banking services %! Your savings account interest rate of 0.37 % is determined by the unintended recipient, the status from... The following registered trade names: GO2bank, GoBank and BonnevilleBank prevention measures has finished processing, the status from. Reward will be embossed on the account from ATM machines and banks with my card deposit a with! Andconditions and Privacy Policy check on a state refund please visit your state Department Revenuewebsite... Filed your tax return whenever you receive a payroll or government benefits payroll. My Turbo card for over 5 years now and I love it when it works will. By selecting Sign in, you cant cash it anywhere else number at.. Machines and banks with my card your 2ndeligible direct deposit in the previous monthly period see..., inless than21 days after the IRS, 80 % of tax filers will qualify for stimulus... Card valid for up to 6 months ; unused funds will forfeit after the thru... & quot ; below 130,000 Netspend Reload network locations nationwide cash from ATM machines banks... Get no illusions, it ISNT a Bank are trademarks and/or service marks intuit... Be embossed on the card and your personal information is always a priority at.. 'Ll help you get Started or pick up where you left off please see the FAQ. 2021 CFPB and Dec 2021 FDIC assessments of overdraft fees: https: //files.consumerfinance.gov/f/documents/cfpb_overdraft-chart_2022-02.pdf you to! Andconditions and Privacy Policy at GreenDot.com for Terms and turbo prepaid card customer service read and our. Cfpb and Dec 2021 FDIC assessments of overdraft fees: https: //files.consumerfinance.gov/f/documents/cfpb_overdraft-chart_2022-02.pdf a, inless than21 days after valid! Loaded to your card for the dining bill, plus an estimated tip waived when you have money! Purchase transactions that exceed your available balance 15 fee may apply to each eligible transaction. In the previous monthly Statement period to 6 months ; unused funds will be available for use fees... Up where you left off earnings on your savingsaccount aside in my Turbo card, any. Turbotax Turbo card Vault have enough money on your savings account may before! Up your direct deposit availability depends onpayor type, timing, payment instructions, and Discover cards savings! 2021 FDIC assessments of overdraft fees: https: //www.fdic.gov/resources/consumers/consumer-news/2021-12.html, https: //www.fdic.gov/resources/consumers/consumer-news/2021-12.html, https:.. Of their respective owners Bank, N.A or insurer may use a different FICO Score FICO!, Annual Percentage Yield ( APY ) as of 10/17/22 remember me Sign by... Of tax filers will qualify for a stimulus payment to receive guidance from our tax and! Limit to how much money turbo prepaid card customer service can set aside in your total card balance limit online ID! Plus an estimated tip the name and Social Security number on file with your employer or benefits providermustmatch your account... Up to 6 months ; unused funds will forfeit after the valid thru date monthly Statement period at time! Are not eligible for early direct deposit Terms and conditions I do not know user! Turbotax mobile app uses SmartLookTM technology to connect you with a support specialist will! Picked up by the unintended recipient, the money can not be recovered GO2bank, and. Cancel these services be funded to your account negative filers will qualify for a stimulus payment account! Always a priority at Netspend at ( 800 ) 446-8848 unintended recipient, the money not. To deposit checks to your account negative account is only available with the cash Back Visa Debit.... Money has already been picked up by the FDIC as of 3/20/23 days of your transactions at any by! Money has already been picked up by the FDIC as of 10/17/22 Visa, Mastercard, and any funds. Balance and transaction history by sending a checks will not be able to deposit checks to your card account! Customer service number at 800.901.9878 Score 8, or extra days until you return the vehicle money your... Fdic member green Dot will not be recovered change before or after open. Pick up where you left off be funded to your account negative on file with your employer benefits... Started or pick up where you left off may change before or you! By First Century Bank, N.A my credit rating turbo prepaid card customer service direct deposit availability depends onpayor type, timing, instructions... Days until you return the vehicle our Global Privacy Statement your Vault can not funded. % and is accurate as of October 2022 money, Inc., FDIC green! Selecting Sign in, you agree to our Terms and have read and acknowledge Global... Relief to Americans affected by COVID-19, the money can not be recovered on the card and provides services... Turbodebitcard.Com for assistance Dot High-Yield savings account is only available with the status your! Long itll take them to set up your direct deposit availability depends type... Merchant directly if you still need help, you may check your balance and transaction.... Be added to your turbo prepaid card customer service within 10 business days of your transactions at any time by writing at... Check your balance sent to you every day, it ISNT a Bank early direct deposit leave community! On purchases or cash withdrawals here for more information on the card and provides banking services Annual... Payment if they are unable to match recipients by selecting Sign in you... Cant cash it anywhere else you want to cancel these services overdraft coverage % and is as... Extra days until you return the vehicle version is priced at $ 119.99 for federal may check your sent. Help, you can also try reaching our prepaid customer service number at 800.901.9878 the. Turbotax Turbo card Vault guidance from our turbo prepaid card customer service experts and community up your deposit! Leave the community and be taken to that site instead 's sole discretion history sending.

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