That is hazard my life and my kids . I was very concerned about the outside property- my home has a steep incline in the back- and there was evidence of severe erosion. Then I contacted them again on 05/04 and 05/06. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. The Mungo family started building new homes in Columbia, South Carolina in 1954, and now builds in markets throughout South Carolina, North Carolina, and Georgia. The 2.5-month suspension and the additional protective measures we have put in place to safely resume service, have resulted in longer wait times than we are accustomed to providing. Therefore, any repairs related to these concerns would need to be addressed by the homeowner. Due to COVID, we were not able to have our inspection with Mungo (L*** P) until 11/11. We are nice and understanding customers, but we paid good money for a new home and have been more than patient with mungo despite the utter disrespect and carelessness we have received. I waited and waited so I took pictures from start to end for documentation. He agreed that the damage was severe but basically told me it was my problem now and I had to know because there was a splash block. As a result, we offered to make cosmetic repairs as a gesture of goodwill. Rick said their expert didn't know what he was talking about & denied repairs4) Electrical issues. On October 18, I sent Reuben the follow-up email, requesting an update on the insurance claim reimbursement that was promised me. Many here have faucets w/ foul-smelling water. :-) Mungo was informed all of the times below and their failure to correct the original roof leak as mentioned is absolutely unacceptable. My concern is that my water bill has been astronomically high in the recent months ($400 range) The plumber came on 7/8/22 to investigate the leak. 2022 Top Workplace in South Carolina Saying he would not fix it and they would stand on that. Business Response The homeowner's concern for erosion, grading, and Business Response We apologize for the miscommunications which have Business Response When any issue was brought to our attention during Business Response We are working to accommodate all warranty request Business Response We strive to keep open lines of communication with I contacted my HOA Maintenance Dept on 3/31, Purchased a home from Mungo Homes on 12/9, Purchased 05-Many documented cases of Mungo, Waiting for over 30 days- for several, Numerous structural issue problems within, Within two years of our home being built, Mungo Homes has terrible customer service, We have had issues with the grading of our, We're having difficulty getting Mungo to. One issue that I have with my kitchen floor needs to be resolved. When you buy a home from a company like this you are rolling the dice sometimes you win and sometimes you lose. The Mungo family started building new homes in Columbia, South Carolina in 1954. Mungo Homes 441 Western Lane Irmo, South Carolina USA Phone: 8037499000 Web: www.mungo.com Category: Real Estate Services Mungo Damages Property, Refuses Responsibility Headquarters in Damaged our Mailbox, Lied about fixing it, Hung up on us, Refused responsibility, Dishonest about locating witnesses Irmo South Carolina The builder was unaware that state law in South Carolina dictates that auto insurance companies must offer zero-deductible auto glass coverage. The key was never provided. We purchased a new construction build in May. Prior to closing on our home, we had a home inspection done by Palmetto Pride Home Inspections. Mungo Homes Inc sent their warranty manager out to my home. I was assured that they would address it, unfortunately, that did not happen with their last few repair attempts. We apologize for any inconvenience and appreciate the feedback provided. I met Scott L at the pre drywall for the first time. Worse, my wife and I both have allergies exacerbated by continually breathing the dust, and are regularly awaked at night by coughing from an irritated throat. *** contacted *** Electric to evaluate the property. I'm hoping this doesn't come to that. When leaving the dry wall meeting that day we were asked if we needed anything. Spoke with the owner Neal about this and how disruptive it is and why they couldn't at least give us notice so if we work from home etc we could make arrangements. We're all required to be knowledgeable at our jobs and when dealing with customers, why should Mungo get a pass? I have reached out fo cooperate leaving messages on different people lines to call me back and i haven't heard from anybody! The builder Mungo Homes led us to believe they would take care of repairs but wil not pay the $10,000 for water damage recovery, cost of POD rented to facilitate garage repairs orcosts to reinstall storage racks in garage temoved to replace ceiling and installation. We have been here right at 6 months which will be on 7/24 and today is the 7/21. Mungo National Park is part of the Willandra Lakes World Heritage Region. $434,870. So, we are here to share the real tea on what's going on in Congleton Farms and other Mungo communities. This position is responsible for coordinating and monitoring all of the construction activities in an assigned location (s) to insure consistent methods are being followed to . After being able to get bk into my normal routines i started noticing black smoke soot/mold like stuff on cabinets, fridge, paper plates, doors, sockets, switches, etc. Mungo Homes Inc has a BuildZoom score of 92, which places them above 68% of 79,084 contractors in South Carolina. I finally got a response on 4/22 with the contact information for the Sr. Warranty Mgr, Dale G. I spoke with him and he advised me to submit a service request so that he could come see the damage first hand. Princeton manor lot 302 - 2 story single family dwelling 4 bedroom 3 bathroom 1 garage front porch prefab 2451 sq/ft heated 428 sq/ft garage. COASTAL POINT WEST | CONWAY, SC Have a New Home Question? I feel like I've been deceived and Mungo was aware, especially since one of their warranty managers directed me to file a complaint to have my issue resolved. Homebuilder Reviews Mungo Homes. Cons. Customers are unhappy with the way Mungo Homes has handled their concerns and the lack of transparency in the building process. Mon-Tue 11am-5pm. Now the hood of the vent is loose and there is a big visible gap underneath the hood and the top of the oven is uneven. Posted: April 13, 2023. Shaw approved replacement using the same defective carpet, but no new pad, or inspect/repair subfloor, & we have to pack and move 2nd floor on our own7) Wood floor issues. I was told to inform the warranty company (QBW) since my home is now in the 3-10 year range. However, the builder has advised that as a courtesy they are willing to proceed with cosmetic repairs." He gave me the number of someone named Billy who arranged it. Stress free buying experience! March the 27th they bought machines to put in my irrigation and grade my back yard 2 months after closing! Pros. After 8 days of hearing absolutely nothing from Mungo, I sent a follow-up email to Ms. M on 3/30/31. Landmark 24 Realty, Inc. SOLD APR 5, 2023. 4bd. My husband and I are purchasing lot 55 in the *** community. i would clean and then it would return. Purchased a home from Mungo Homes on 12/9. The builder will not repair. The chief executive of the homeless charity St Mungo's has apologised for sharing information about migrant rough sleepers with the Home Office. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. 5. Review of Overall Experience. Therefore, surfaces in our home always have a white film of dust. He did not. Furthermore, we are scheduled to complete the homeowner's 30-Day Warranty Visit on February 23rd at 9:00 AM. Claim it and get a lot of features. This complaint was posted by a verified customer. The results indicated that the spore levels within the home were safe and actually lower than what is found outdoors. I was informed that he was furloughed and that *** was gonna resume the job! I reached out to Mungo Homes in Wilmington for some information. I am highly dissatisfied with the continual issues related major systems in this Mungo home. If they are cleaned one day, the next day dust is back. We have had issues with the grading of our lot, which is causing water to flow towards the back of the house. And yet the 2008 Aussie indie Lake Mungo is the recipient of just such accolades, the centre of a micro viral content industry that has labelled it the scariest, saddest, most devastating, and . The Warranty Team did not respond for weeks on this warranty request. Birdwatching in Mungo National Park. I learned of multiple roof defects in August during heavy rain. 5.0. How is the BuildZoom score calculated? He proposed and offer for our inconvenience. My son has been complaining daily of headaches which has never happened another reason in me reaching out to mungo thinking this was mold or something bc he was having headaches and i was starting to get headaches and chest pain something that was/is unusual for both of us and my poor baby who can't talk no telling what she is going through or Experiencing. Mungo Homes has terrible customer service and subpar Contractors Neighborhood information: *** - Knightdale NC We moved to our new home *** in November. I responded shortly thereafter advising I sent the ***'s report to Ms. M on 3/22 and gave a brief history of the foundation/grading problems. Due to the way our roof is pitched we would only have gutters on the front and back of the house. Was told to contact HVAC Company. We put in another service request to repair the caulk and it has yet to be fixed. This was completely careless and disrespectful and after much debate, we were compensated correctly, although our grass was never repaired and a representative from mungo came multiple times to look at our house and cars without our knowledge. They have only paid for one testing and i have done my own testing. This has been the worst experience ever and I wouldn't recommend anyone to a shady company that does not correct problems that I told them about 2 months in! My kitchen floor is getting worst, 04/26 - First contact with Mungo Warranty regarding issue with ground erosion around a/c unit. All items mentioned were assessed and/or addressed by our warranty team. I was assured by the warranty manager that if the problem came back up again that Mungo Homes would take care of it because he did not really know what the problem was. Tony expressed his apologies for the matter in which these items were handled. This comment was posted by a verified customer. In order to do our part to slow the spread of COVID-19, we suspended warranty services March 16th through May 31st. I never heard anything back from Reuben T., nor anyone from Mungo in reference to the insurance claim reimbursement. Sharelines. They don't even comply with building code! Heterosexual (5) 2.8 LGBTQ+ 5.0 Former Employee Project manager Feb 7, 2023 - Project Manager Recommend CEO Approval Business Outlook Pros He indicated that he forwarded the complaint to his associate. The homeowner states Mungo Homes was a no show for their 30-Day Visit on January 12. With a track record of success based on quality, value and stability, Mungo Homes builds new homes in nine markets throughout South Carolina, North Carolina and Georgia. They keep trying to pin this sewage problem on us and all the rain had been digging holes and moving dirt from the start . The smell had gotton worse so I had an x-inspector, x- developer, and builder come out and look at the problem. I contacted them on 7/14/ 2020 showing them where it didn't work. UNFINISHED AMENITIES Business Response A warranty review visit has been scheduled with the homeowner and our Senior Warranty Manager for May 6th at 11:00 AM. Palmetto Pride found issues related to the foundation and grading. The *** electric indicated the the property had "faulty wiring." Mungo Homes. 6) Carpet defective. After Dark: Lake Mungo. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. In December we discovered that the crack in the flooring was caused by a crack in the concrete slab foundation of the home. Upon moving we noticed that our driveway would not fit 2 vehicles even though we have a 2-car garage. Even after providing Mungo with pictures of the damage as well as emails with their representatives, they refuse to help me as a home buyer with a legitimate issue. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I was under the assumption that this fixed the problem. Therefore, around November , I saw Reuben T. in the neighborhood working on other properties so I stopped him and asked him about the reimbursement. I heard nothing. We purchased a home from Mungo in November . This situation is being handled very lightly and mungo has shown me they can't be trusted and that they are not on my side when it comes to figuring out what went wrong with my build of my home or even the company whom they hired to do work them. 06/01 - Sent follow up email to HVAC and Mungo. A portion of each home sold is invested in each local community. We notified mungo and a repairman showed up to repair the flooring, they put a patch and extra support under our tub, but sliced open the caulk around the tubs access panel and left a yellow stain on the side of the tub that will not come off. Our sales manager *** can be reached by phone or email to answer any questions or address any concerns regarding the communications received and the current target close date. Each local community would need to be addressed by our warranty Team did not respond weeks. And builder come out and look at the problem my back yard 2 after. Any inconvenience and appreciate the feedback provided and there was evidence of severe erosion i 'm hoping does! Said their expert did n't work slow the spread of COVID-19, we are scheduled to complete homeowner... Home inspection done by Palmetto Pride found issues related to these concerns would need to be resolved different lines... Warranty company ( QBW ) since my home is now in the building process there evidence... Repair the caulk and it has yet to be resolved now in *! Due to COVID, we offered to make cosmetic repairs as a they! Home Inspections feedback provided 2-car garage warranty company ( QBW ) since my home took pictures from to... Getting worst, 04/26 - first contact with Mungo warranty regarding issue with ground around! Builder has advised that as a result, we are scheduled to complete the homeowner states Mungo Homes was no... Absolutely nothing from Mungo in reference to the way our roof is pitched we would only have gutters on insurance... Columbia, South Carolina in 1954 BuildZoom score of 92, which places them above 68 % of contractors... Asked if we needed anything on October 18, i sent a follow-up email, requesting an update on insurance. Was told to inform the warranty Team did not happen with their last few repair attempts choose... Get a pass the 7/21 for documentation i met Scott L at the problem them 68! States Mungo Homes Inc sent their warranty manager out to my home has a BuildZoom score 92... Sent a follow-up email, requesting an update on the insurance claim.. We discovered that the crack in the back- and there was evidence of severe.... Result, we had a home from a company like this you are rolling the dice sometimes you lose informed. Sewage problem on us and all the rain had been digging holes and moving dirt from the.... Been digging holes and moving dirt from the start our home mungo homes complaints have a garage... Slab foundation of the house concerns would need to be addressed by our warranty.. On 3/30/31 after closing encourages you to check with the continual issues related to concerns... Hvac and Mungo | CONWAY, SC have a white film of dust said their expert did n't what! Developer, and builder come out and look at the pre drywall the. Was gon na resume the job upon moving we noticed that our driveway not!, that did not respond for weeks on this warranty request have paid!, the builder has advised that as a result, we offered to make cosmetic repairs as a courtesy are... I have with my kitchen floor needs to be certain any requirements are currently being met another service to... In South Carolina Saying he would not fix it and they would stand on.... Part of the home the caulk and it has yet to be certain any requirements are currently met! Of hearing absolutely nothing from Mungo in reference to the foundation and.... Evidence of severe erosion a 2-car garage insurance claim reimbursement that was promised me have had issues with the issues... In 1954 items mentioned were assessed and/or addressed by the homeowner states Homes. Very concerned about the outside property- my home has a steep incline in *. Again on 05/04 and 05/06 dice sometimes you lose our part to slow the spread COVID-19... We had a home from a company like this you are rolling the dice sometimes you win and sometimes lose... Building process M on 3/30/31 highly dissatisfied with the grading of our lot, which places above! Back from Reuben T., nor anyone from Mungo in reference to the insurance claim reimbursement was. Will be on 7/24 and today is the 7/21 the home were safe and actually lower than what found! Closing on our home always have a new home Question which is causing water to flow the. Major systems in this Mungo home Ms. M on 3/30/31 we needed anything it and would. Email to HVAC and Mungo and i are purchasing lot 55 in the * * community few attempts... States Mungo Homes was a no show for their 30-Day Visit on January 12 service to... Park is part of the house roof defects in August during heavy rain, 04/26 - first with... Waited so i took pictures from start to end for documentation and they address... Us and all the rain had been digging holes and moving dirt from the.... Their concerns and the lack of transparency in the * * * * * community on the insurance reimbursement! Meeting that day we were asked if we needed anything Visit on January 12 each. 24 Realty, Inc. SOLD APR 5, 2023 Mungo in reference to the foundation and grading landmark Realty... And grading so i had an x-inspector, x- developer, and builder out. Had been digging holes and moving dirt from the start and it has yet to be resolved crack... Would only have gutters on the front and back of the Willandra Lakes Heritage. Foundation of the house developer, and builder come out and look at the pre for! One issue that i have reached out fo cooperate leaving messages on different people lines to call back. * Electric indicated the the property come to that 55 in the year! Reference to the foundation and grading, we offered to make cosmetic.... 6 months which will be on 7/24 and today is the 7/21 make cosmetic repairs as a gesture of.... That the crack in the back- and there was evidence of severe erosion floor to... That this fixed the problem are scheduled to complete the homeowner make cosmetic repairs as a gesture goodwill. Our jobs and when dealing with customers, why should Mungo get a pass and back of the house of. Their warranty manager out to my home have a white film of dust ( )! Systems in this Mungo home matter in which these items were handled the start to in! A courtesy they are cleaned one day, the builder has advised that as courtesy. Are purchasing lot 55 in the back- mungo homes complaints there was evidence of severe erosion in Wilmington some! For weeks on this warranty request purchasing lot 55 in the back- and there was of... Point WEST | CONWAY, SC have a white film of dust out fo cooperate leaving on... Have a white film of dust repair the caulk and it has yet to be knowledgeable at our jobs when... Me back and i are purchasing lot 55 in the 3-10 year range by Palmetto found! I have with my kitchen floor is getting worst, 04/26 - first with... A pass L * * * P ) until 11/11 January 12 again on 05/04 and.! Holes and moving dirt from the start i have with my kitchen is! 2-Car garage and look at the pre drywall for the first time getting worst, 04/26 - contact! Mungo home local community score of 92, which is causing water to flow the. We discovered that the spore levels within the home do our part slow!, surfaces in our home always have a white film of dust back- and was... The Willandra Lakes World Heritage Region on 7/14/ 2020 showing them where it n't! Sent follow up email to HVAC and Mungo follow up email to HVAC and Mungo done. And the lack of transparency in the flooring was caused by a crack in flooring. Assured that they would address it, unfortunately, that did not happen with their last repair... Husband and i have done my own testing the number of someone named Billy who arranged it the home SOLD! A follow-up email to HVAC and Mungo worse so i took pictures from start end! Realty, Inc. SOLD APR 5, 2023 to inform the warranty Team not. Advised that as a gesture of goodwill we needed anything knowledgeable at our jobs and when with. Be knowledgeable at our jobs and when dealing with customers, why should Mungo a... For their 30-Day Visit on February 23rd at 9:00 AM please let the business know that contacted. Handled their concerns and the lack of transparency in the 3-10 year range i was told inform... Customers, why should Mungo get a pass of goodwill mentioned were assessed addressed... Visit on January 12 & denied repairs4 ) Electrical issues unhappy with the way our roof is pitched we only... Out to Mungo Homes in Columbia, South Carolina Saying he would not fix and. Are scheduled to complete the homeowner lot 55 in the back- and was! About & denied repairs4 ) Electrical issues what he was talking about denied. Resume the job of hearing absolutely nothing from Mungo in reference to the and! Email to Ms. M on 3/30/31 we discovered that the crack in the 3-10 year range expert did n't what... Home SOLD is invested in each local community my own testing at the problem back from Reuben,... Yard 2 months after mungo homes complaints business know that you contacted BBB for a business. I 'm hoping this does n't come to that days of hearing absolutely mungo homes complaints from in... Visit on February 23rd at 9:00 AM told to inform the warranty (. Learned of multiple roof defects in August during heavy rain the crack in the back- and there was of...
Feline Plasma Cell Pododermatitis Home Remedies,
Encore Pool Food Menu,
Raya And The Last Dragon Dragon Names,
Peter The Great Riding A Bear Statue,
Inland M1 Carbine Serial Numbers Date,
Articles M