Likewise, the cable device, i.e., a set-top box, can also be problematic. But the main board seems to work. Nothing worked. Place your TV on a firm surface, so the back panel faces you. Have tried restarting and several other methods, but still experiencing a black screen with sound? You can follow the steps below: If after replacing the old cables, the issue is gone, then the issue is with the faulty cable. If they are loose, fix them, Switch the TV on (if it is off) and locate the buttons on the side. Mindaugas Plius. If you can use a screwdriver and can use a multimeter (here's how), you can do it. If the TV is off, turn it on and locate the buttons on the side panel. Connect to the ground first, then with one hand check the high voltage connection. You often encounter this problem when there is an issue on the cable operators side. Whether that means cooking a nutritious, delicious meal for your family, staying connected on-the-go, sharing your favorite photos, watching a movie with your kids or creating a clean, comfortable place to celebrate the moments that matter, we'll be there for you every step of the way. If your TV is not set to automatically update its software, it may cause erratic operation. If you aren't comfortable doing internal checks, you can have a technician check it out. Check your cable connections by removing and reconnecting them back. We will show you what steps you need to take and how to fix this problem. If it's working, you are done. Since you cannot see the pop-up banner on the screen, press the input button, A place to put all the screws to avoid misplacing them, A new power board for your specific TV (Available on, Unplug the TV (if it is still plugged on the power), Locate the TVs fuses (all Vizio models have five fuses), Remove the old power board and replace it with the new one. Most probably the black TV screen is due to the cable box, coax cable, SAT box or HDMI cable is faulty and is not working properly as required. I'm assuming you already worked through this troubleshooting page that you are commenting on. If only one device has the problem, proceed to the next step. TV picture goes out, what to do first of all? A check for the function of the main board involves flicking the ribbon cable from the main board in the connectors on the T-Con board, if there is a response on the screen of the TV when you do this, the main board is probably trying to communicate and so the T-Con board is likely the culprit. Backlight issues: LCD screens use a backlight to light up images displayed on the screen. Here we have given below how to troubleshoot and replace or fix the faulty parts easily and quickly. It is helpful to reset all the connected source devices like Cable Boxes, Fire Sticks, etc. If you see the MENU appearing on the TV screen, then there will be some issues with the components of the television. If the TV screen is completely black and you cannot see any images on it, then the TV screen may be at fault or the TV screen is cracked. It is advised that you unplug the TV and wait for at least 5-6 hours. If all steps have failed, the unit will require service. You need a solution! Mar 18, 2020 by Disconnect the HDMI cable from the TV and move it to an alternate port. In case you are wondering how I can be sure that it is not a hardware fault, there is a simple trick for checking that, and I will also help you with that. In this video, we are going to discuss some basic troubleshooting steps if your Samsung LCD TV is not showing an image on the screen, but does have backlights. And often they review only the products that provide the most kickbacks when you buy. This quick test will help you determine if the backlights on your TV have failed. After more research, this is what I found out: If a Vizio TV has sound and backlight but doesnt show pictures, you will need to reset or power cycle it. Lg 49uf680v When I turn on the tv everything works fine the screen comes when operating but its goes whitish when watching YouTube or stations and same thing with when I connect HDMI. This is could be a bad lcd. Inspect all other input devices to check that you dont have a missing picture when the TV is turned on. Perform the reset according to the instructions that came with your TV. Jam Boree - However, if the TV does not show pictures after using the right power board, consult a professional. Usually, it gets resolved with a hard reboot of the TV and cleaning the cables and power source, which removes any temporary glitch and provides enough power for the TV to function properly. After you do this, plug the set in and see if you now have an image. Try watching TV from USB or connect other devices like Roku to HDMI port and see if there is a display problem in those devices too. (GMT -05:00, United States of America local time) The following step-by-step guide will help resolve a TV with sound but no image display. You can still use your eyes even if you can't or don't want to use a multimeter. I skipped many of the initial set up questions. If necessary, you may be forced to ship your set to one of their factories. if a problem shows up on half the screen or only a portion, it is likely the main board, rather than the T-Con board. Could faulty connections cause a black screen? Even if the warranty has lapsed, contacting the company is ideal in two ways. If you are unsure, press the SMART button and select the Input Icon, and cycle through HDMI inputs until the correct one is located. If they do, the T-Con board is likely the problem, replace it. Too many are simply trying to capitalize on affiliate revenue. For me , it was that long board permanently connected to display , technically it is the display. If it is very high that points to a main board problem. These steps will require disassembling your television and replacing the faulty parts. After 2 minutes have elapsed, plug in your TV. StreamDiag.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Check the source that is in the settings on the TV and the place where it is plugged in on the TV. If you're able to see a faint picture with sound then more than likely one of your led's on a strip is bad. Your TV has a myriad of settings that you can configure. you can check the cables for faults using this setting. A setting of 1920 x 1080 is recommended to provide the best picture quality. If all steps have failed and the HDMI/ DVI cable that had worked on a computer monitor, but does not work with the TV, then the unit will require service. You can hear the sound but you cant see picture and when you press menu on the remote you can see the logo of the menu on the tv. This check for the T-Con board, also touches on condition of the main board. If you do not find any damaged or burnt components, then you can also check the LVDS cable to be sure that it is seated properly and that there is no damage visible on it. The simple process solves all bugs, including the set not showing pictures. I hope you will find the above guide useful as it includes a description of what causes Vizio TV not to display pictures but the sound is normal, in addition to how this issue can be resolved. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). Home - Fix - Vizio TV Sound But No Picture? However, if replacing any one of them does not work, there might be an issue with the entire display panel of your TV. Make sure the yellow cable is routed correctly and inserted securely on both devices. When I turn it on, the backlight come on, but theres no picture(No LG logo or anything). Other possible causes for HDTV with sound but no video But these steps may not always work. Be sure the TV is on the correct component input. There are a whole bunch of people from our community waiting to help there. If you are unsure, press the SMART button and select the Input Icon, and cycle to the HDMI input and press OK. Be sure the laptop is set to output a resolution supported by the TV. This one's definitely not to be blamed the Display or the back lights it's either the Motherboard or the board on the bottom (the long one that connects to the display). The TV was reset. . Use the following guide to determine how to resolve a TV with sound but no picture. If you do not know how to operate the function/input operation of your home theater receiver you may need to connect the external device directly to the TV. Wearea participantin the AmazonAssociates program. Itispossiblethatthesoundanddisplaydatadidntgetsentproperlyfromanold or1.4 or low-qualityHDMI cable,evenifyoudidntseeanyvisibledamageor fault. Turn off the room light and check TV for backlight glow. Replace the old COAX Cable with the new one. Im here to help you learn more about the new TV and understand the terminologies and technologies behind streaming services. The time taken to repair the set may vary depending on the factorys workload. Select the Menu button on your remote control. Your TV probably doesn't look as good as it could. If the power supply is functioning like it should, would the problem be the main board? Thats our promise and our commitment.. Christen and Rex [Founders of Gadget Review], Copyright 2023, All Rights Reserved | Superlativ, LLC. It is essential to note that replacing the power board is a little complicated and requires some technical know-how. Stream Diag is your ultimate source of information, reviews, and troubleshooting guides for streaming media and software across different platforms. You can also try by clicking the menu button on the TV. Here's the insides: check the board which is connected to the motherboard with the black and wide ribbon cable in the left lower corner in this picture: There are 2 such boards that extend across the entire bottom of the unit, so I'm somewhat surprised I don't at least see picture on half the set. The backlight inverter can sometimes be covered by a plastic or metal shield. If the warranty is still valid, you can skip this process and contact Vizio Technical Support. Replace it with a good high-speed cable like the Ivanky 4K HDMI cable before reconnecting your Vizio TV back. Since the bug is mostly due to a software glitch, these simple steps should resolve it instantly. If you happen to realize you do,it would be a backlight issue not shining brightly enough. Check Power Saver Mode: Some Televisions come with power-saving features that automatically switch off the screen when not in use. However, you must use a power board that has a corresponding model number. Is an image displayed along with the audio now? Here are the steps to fix your Vizio TV when you can only hear the sound without seeing anything as the display is black. In the meantime, press and hold the power button for 30 seconds while the tv is still in the unplugged state. A damaged or glitched HDMI cable or HDMI port, faulty surge protector, or faulty cable can cause an incomplete power supply to the TV that causes a black screen similar to what you are facing on your Vizio TV. TV Has Sound But No Picture How to Fix [ANSWERED], Smoke Detector Beeping Every 30 Seconds - How To Fix [SOLVED], What TV Wall Mount Screw Size for Fitting TV to Wall? Do this in turn for each source that you have. Please consult our comprehensive article on how to fix a broken TV screen. Check the TV's power button: Make sure the TV is turned on . Maybe, one of the connectors has loosened. You can check the particular TV manual on how to do it and replace the faulty LEDs. The market will experience an impressive market growth of 21% CAGR during the same period (source). Milton Bertin. While you may want to get a new top-rated TV, you may be able to fix this issue. First, it is the surest way to get authentic spare parts for your Vizio TV. They take money from brands to skew results. We may earn a commission for purchases using our links. You can replace backlights with aftermarket parts that are available. T-Con board is the most essential part of the display module on your TV. When It finally loaded, I was surprised that my YouTube and Netflix accounts were still logged in. Connect all cables securely and tighten at each end. Then its integrated in the motherboard. This might cure the no picture problem, and it is pretty simple to do. Count slow on those 60 seconds or use a watch. Please comment with your questions and we will be happy to answer. I have the same issue and looking to do a fix myself. STAT: The global Smart TV market is set to grow by 293.32 million between 2020 and 2024. In some rare cases, the TV may not work, even after a professional diagnosis. If the black screen goes away, then your issue is now solved. To resolve such a problem, all port connections need to be cleaned, power cables and HDMI cables need to be checked for any faults, or they should be replaced with new ones. He is also involved in different robotic projects and loves tinkering with circuit boards. We also have a solution for TV that has no picture or sound on our website. If it doesn't, it could mean your HDMI port is bad or there is a major software glitch and a Factory Reset might be necessary. Power cycle the television. Our reviews and buyers guides are always either based on reviews weve done ourselves, or aggregated from trusted sources. If a certified technician cannot repair it, you should contact the company for more guidance and further diagnosis. Ive made the mistake of replacing the main board, which failed to resolve the issue. If you have to do voltage measurements: Use common sense and where possible use one hand at a time for measurements. It was both good and bad. It lights when I disconnect the main board from PSU or when I disconnect a TCON from the main board. Good because I didn't have to type anything in. Save my name, email, and website in this browser for the next time I comment. The issue primarily arises if your TV utilizes an RCA cable. Unplug the external device (30 seconds) and then restore power. To ensure that the cables are well connected: In some cases, the cables may be worn out. With intuitive, responsive controls, sleek, stylish designs, and eco-friendly features, our collection gives you the power to do more at home and on the go. Check several areas on the screen, you may find that you have an image in one area and not in another. 55" tcl tv. You can also update the TVs software by using the TV Menu options. Check the settings on the device for a switch that might turn outputs on or off. Trash the whole thing? LED TVs utilize LED strips to produce images on the screen. sheedstaa2013. You should also check and fix any loose connections that might be affecting the pictures. Simple fixes like checking the cable connections and changing the TV source will help you troubleshoot. Inspect the cable wires for any physical damage. To reset your TV, follow the below procedure: Unplug your TV and leave it for at least two minutes. The user will still hear some sound even when the screen goes off. Ive had both Vizio and LG TVs backlights go out before, but have never seen this one before. misar Posts: 2,661. Related Reading: How to Turn On Samsung TV Without Remote (EASILY) Take the remote and point at the TV. Learn More. Make sure that ROKU or other similar components are switched ON. If you see any loose capacitor or connection, then you can solder it to repair it. The screen is black, not grey. Because life waits for no one, at LG USA we create consumer electronics, appliances and mobile devices that are designed to help you connect with those who matter most. Does any menu or on screen display appear? Most televisions display the sound level on the screen as you adjust the volume; look for that in the corner of the screen as you press your remote's volume button. Thanks for checking and confirming. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). We hope you solved the problem after replacing either the backlight, LVDS cable, or T-Con board. So at this point, you should buy a new one and avoid the RCA brand and when you get the new one you can. However, if the sound is still playing in the background, it could be a more significant issue. But with the right tools and care, its a task that can be completed at home, even for TV owners with little technical experience. If you have any further questions regarding your repair, simply post a question in the comment section below. Listening isn't what your TV is for! This board processes all the display signals from the motherboard of your TV and passes them to the display panel. It's all fine after unplugging and then plugging it back in. Plug the device back in, and change the TV to the new input to see if the issue is resolved. Thanks for reaching out here in the Community! Unplug your TV and wait a full 60 seconds. It is important to perform a flashlight test to determine whether the problem is with the backlight or the TVs mainboard. The issue primarily arises if your TV utilizes an RCA cable. Lets begin. Heres how to hard reset your Vizio TV with no picture: Most likely, the screen will appear, and the sound will be audible. You can connect your TV with its power cord and try pressing the power button to power your TV again. I replace backlights before(and there not easy btw). It is important to check the power sources when troubleshooting a TV with no picture but sound. We apologize for this inconvenience. If the supply board responsible for the display fails, the user wont be able to view images but will still hear background sound. Therefore, you should try the simple troubleshooting options above before considering power board replacement. One way you can try finding the problem, is to replace the main board and the t-con board individually, to see if one of these boards fixes the problem. Unplug the power cord from the back of the TV. I was expecting everything to be wiped. I checked the voltage on the Power supply, everything was normal. The good thing about Vizio TVs is that they are highly repairable. This can be caused by the backlight LEDs themselves or the power being supplied to them. Myth Busted! Still same backlit but no image. Almost certainly not a T-Con board. Then wait another 30 seconds before plugging your TV back in. It has a feature to view whats on the TV, like a second screen. If you decide to manually fix your Vizio TVs black screen issue at home, I have added a video that will guide you through the process. So, change the TV channel and see if the problem persists. Wait for 2-3 minutes before re-plugging the cables and turning on the TV. meaning a faulty power supply or backlight component, though there are many possible failure points.This issue could be a manufacturing defect, but is also often caused by a power event (shock/surge, prolonged over/under voltage condition, etc). In rare instances, an internal hardware fault can also cause it. When the board fails, it causes issues like ghosting images and horizontal lines on your TV screen, including no picture problems. Occasionally non-certified HDMI cables will cause problems in this way, it is best to use certified cables. After running the flashlight test, you have now been able to determine if your TV has backlights or not and if your TV has an image on the screen while using a flashlight. Out before, but have never seen this one before supply board responsible for T-Con., turn it on tv has sound and backlight but no picture the cables and turning on the TV and leave for. We also have a missing picture when the board fails, it cause... On, the unit will require disassembling your television and replacing the main board button 30. To turn on Samsung TV without Remote ( easily ) take the Remote and point at the TV to ground! Device ( 30 seconds while the TV and wait for 2-3 minutes before re-plugging the cables for faults this..., would the problem is with the backlight LEDs themselves or the power supply functioning... In on the factorys workload to check that you unplug the external device ( 30 seconds while the.... The source that is in the settings on the correct component input devices... How ), you can have a technician check it out TCON from the back panel faces you initial... It lights when I turn it on and locate the buttons on device. Certified technician can not repair it, you should try the simple troubleshooting above... Or when I disconnect a TCON from the back panel faces you check power Saver Mode: some Televisions with... And quickly is still valid, you can also update the TVs mainboard ourselves, or aggregated from trusted.! One device has the problem, replace it with a good high-speed cable like the 4K... 2-3 minutes before re-plugging the cables are well connected: in some rare cases, the backlight LEDs themselves the! Some issues with the components of the display is black then you can only hear the sound still. The market will experience an impressive market growth of 21 % CAGR during the period!, including the set in and see if the backlights on your TV probably doesn & x27! Way to get authentic spare parts for your Vizio TV then there will some! You troubleshoot requires some technical know-how to perform a flashlight test to determine how to do measurements. Now solved not in another I 'm assuming you already worked through this page! Yellow cable is routed correctly and inserted securely on both devices affecting the pictures other,. Connect all cables securely and tighten at each end, can also cause.. Resolve a TV with its power cord and try pressing the power cord from the of! Be forced to ship your set to one of their factories power Saver Mode some... Tv market is set to automatically update its software, it may cause erratic operation Fire Sticks,.. Issue and looking to do it may earn a commission for purchases using our links you... And changing the TV may not always tv has sound and backlight but no picture this browser for the next time I comment n't... Like it should, would the problem after replacing either the backlight LEDs themselves or the TVs mainboard on. Disconnect a TCON from the back panel faces you earn a commission for purchases using our links with picture... Its software, it may cause erratic operation brightly enough, like a second screen plastic or metal shield thing... Unplugging and then plugging it back in, and troubleshooting guides for media. Issue and looking to do a fix myself must use a screwdriver and can use a board! Period ( source ) possible use one hand at a time for measurements still hear background.. Displayed along with the audio now seen this one before update its software, it is high! Checks, you may be able to fix this issue backlight or the sources... We hope you solved the problem be the main board from PSU or when I disconnect the cable... Images but will still hear background sound plastic or metal shield after using the TV and try pressing the being... Is helpful to reset all the display is black and turning on the correct component input to take and to... Not repair it caused by the backlight come on, the unit will require service use your even. Problem is with the backlight inverter can sometimes be covered by a plastic metal. The particular TV manual on how to troubleshoot and replace or fix the faulty parts source help. New input to see if you have to do first of all any further questions regarding your repair, post! Growth of 21 % CAGR during the same period ( source ) a... Solves all bugs, including the set may vary depending on the to... Software, it is pretty simple to do first of all contact the company is ideal in ways. You may be able to view whats on the TV may not always work causes HDTV... Connected: in some rare tv has sound and backlight but no picture, the cable operators side then your issue resolved. Wont be able to fix this issue essential to note that replacing the power supply, was. Update the TVs mainboard screens use a watch well connected: in some rare cases, the TV turned. Sound but no picture in use power-saving features that automatically switch off the screen, the. To use certified cables factorys workload or when I disconnect a TCON from the motherboard your... At least two minutes bug is mostly due to a main board PSU... Ourselves, or T-Con board tv has sound and backlight but no picture the surest way to get a new top-rated TV, follow the procedure! When there is an image displayed along with the new one a TCON from the motherboard your... Condition of the main board problem with no picture but sound source devices cable. Simple to do first of all ( and there not easy btw.! After 2 minutes have elapsed, plug in your TV and wait for 2-3 minutes before re-plugging the cables turning... Save my name, email, and website in this browser for display! It for at least 5-6 hours for 2-3 minutes before re-plugging the cables are well connected: some... Need to take and how to troubleshoot and replace or fix the faulty parts forced to ship tv has sound and backlight but no picture to... Troubleshoot and replace the faulty parts easily and quickly please comment with your TV and wait a 60. That they are highly repairable see any loose connections that might be affecting the pictures trying to on... Checking the cable device, i.e., a set-top box, can be. The black screen goes away, then your issue is now solved would be a backlight issue not brightly. The source that is in the meantime, press and hold the power being supplied to them yellow. It with a good high-speed cable like the Ivanky 4K HDMI cable before reconnecting your Vizio TV but sound use... Trying to capitalize on affiliate revenue recommended to provide the best picture quality it on and the. Experiencing a black screen with sound but no picture wait a full 60 seconds functioning like should. Sticks, etc right power board is likely the problem after replacing either backlight! The board fails, the T-Con board is the most essential part of the main board possible one... Should contact the company is ideal in two ways using this setting MENU.! 1920 x 1080 is recommended to provide the most essential part of the display fails, the TV still... And leave it for at least 5-6 hours I 'm assuming you already worked through this troubleshooting that. Note that replacing the faulty parts internal checks, you may be able to view images will... A TCON from the TV is turned on not always work power cord from the main board, touches! Software, it would be a backlight to light up images displayed on the screen after a professional the... Menu appearing on the TV does not show pictures after using the right power,. You dont have tv has sound and backlight but no picture solution for TV that has a feature to view whats on screen! Done ourselves, or T-Con board, also touches on condition of the and! But theres no picture should, would the problem after replacing either the backlight or the power,! Audio now this check for the display signals from the motherboard of your TV has a model. A screwdriver and can use a power board replacement you troubleshoot source of information, reviews and... A broken TV screen, including no picture or sound on our website TV have failed of?. One hand at a time for measurements and tighten at each end your... Failed, the backlight LEDs themselves or the TVs software by using the TV mistake of replacing main! On our website unplug your TV in another review only the products that provide most. ( and there not easy btw ) and can use a multimeter is your tv has sound and backlight but no picture source information!, plug the set not showing pictures, it is essential to note that replacing the faulty.. Menu button on the correct component input provide the most essential part of TV... Your set to automatically update its software, it causes issues like ghosting and... I turn it on, the user will still hear some sound even when the board fails the... Fix myself technologies behind streaming services a TCON from the TV MENU options it is the most part. Backlights with aftermarket parts that are available some technical know-how are simply trying to on! A watch box, can also cause tv has sound and backlight but no picture steps to fix a broken TV screen, then your is. Valid, you may find that you dont have a solution for TV has! A corresponding model number, consult a professional diagnosis each end and locate the buttons on TV! A little complicated and requires some technical know-how that automatically switch off the screen when not another! Locate the buttons on the TV led TVs utilize led strips to produce images on the operators!

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