Please visit the RA Help Centerfor assistance with resetting your PIN. Why is my EPC changing from Bank of America to Comerica Bank? Primary Sidebar. Child support payments will be electronically deposited to this card by the State each time a payment is received from the non-custodial parent and a portion or all of that payment is due to the custodial . What do I do if I do not receive my new card in the mail? Availability refers to a claimant actively seeking and being ready and willing to accept suitable work. Visiting any bank or credit union that displays the MasterCard logo and requesting a teller-assisted cash withdrawal. There's just one hitch: Now you're on hold. Way2Go is a prepaid card program designed to provide recipients of government payments with easy access to their funds. The State of Arizona is transitioning to a new provider for EPC services. To prevent a delay in services, it is important that DES has your current address and personal information on file. If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. No. If you have previously been issued a debit card, it is valid for three years from the initial issue date. Mobile payment apps are becoming more . Call Way2Go customer service at855-462-5887if you are having problems with your PIN. Its important to note that you will not be able to transfer any remaining funds onto your new Way2Go Card. If you are unable to make changes in the portal or need additional assistance, you can contact the DCSS Customer Service Center at 1-800-882-4151. Customer service toll-free number to answer questions and obtain your balance. If your address or other personal information has changed, please take the necessary steps outlined below to notify DES. CONNECT is Floridas Reemployment Assistance claims system. The Way2Go Card is an electronic method for receiving your unemployment insurance payments. A surcharge message will appear atMoneyPass ATM locations, even though they are surcharge-free. Who is the new host of Dancing with the Stars? For Unemployment Insurance: Please contact the UI Call Center immediately at (877) 600-2722 if your mailing address or contact information has changed. Its called Tennessee Way2go (never even heard of it). We're here to help you cross every item off that to-do list, starting by cutting the red tape and simplifying paperwork. If one of the following criteria applies to you, you should have the corresponding information available. Once your address is updated with your program, please wait for the update to be transmitted to your EPC account (typically 1 day, or 2 if over the weekend, longer if over a holiday). There are no fees atMoneyPass locationsand you have two free out-of-network ATM withdrawals available each month. 2 Can I transfer money from Eppicard to bank account? Tallahassee, FL 32314-5050. Should you need to file another claim for unemployment benefits during this time. Toll Free Number:833-915-4041TTY: 877-427-4172Direct International Dial:214-210-2249. Where can I find fee information for my new card? While there is a $5 fee for card replacements, a new card will be issued and any remaining balance will be transferred to the new card. It is important to keep track of your balance. You can watch a video to help you navigate your inbox here. The employment end date is during or after the base period indicated in the Reemployment Assistance system. This line is not toll-free.). How many deaths are caused by flu each year? Free Services Using your Debit Visa Four free ATM cash withdrawals each month only at Wells Fargo ATM locations nationwide. Important Reminder: Now that the CARES act has expired, states are expected to start enforcing work search requirements much more strictly again. What do I do if I no longer wish to receive deposits on an EPC and instead want to set up Direct Deposit? Please visit www.goprogram.com for more information. How does the Way2Go Card work? There is a web portal and mobile app you can use to: Find ATM Locations and participating bank locations, View your balance inquiry and transaction details. Gross earnings (before taxes) covering the last 18 months. When your Card arrives, follow the easy instructions to activate your Card, select your PIN, and get your available balance. All claimants have the option to view their 1099-G Form in their Reemployment Assistance account inbox, regardless of their preferred method of communication. What kind of trouble could I be in? Floridians have two options for receiving benefits during the application process. ", Reemployment Assistance benefits are taxable income. DoNotPay can help. Reemployment Assistance, federally known as Unemployment Insurance, is temporary income for workers who are unemployed through no fault of their own and are either looking for another job, have a definite recall within 6 weeks of the last day worked, or are in approved training. For DEO to determine your eligibility, you must complete an application for Reemployment Assistance benefits. Hearing-impaired customers call TTY: 1(866) 656-5913. What if I still have funds on my Bank of America card after February 27, 2022? The Way2Go card is most typically used to receive unemployment insurance benefits in partnership with each state's department of labor, often called the unemployment debit card. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You may withdraw your full amount at any MoneyPass ATM location. Confused but honestly excited, I followed directions to authenticate my card via downloading the Way2Go app. DoNotPay can help you with more than just customer service hold lines. We'll ping you when a live customer service agent finally answers so you can take over to explain your problem from there. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. Search for the company youd like to call. That's why DoNotPay is here to provide the Skip Waiting on Hold product. More than one Google Analytics scripts are registered. There is no charge for this service. You should always check your balance before using the card. endobj What are the benefits of my new Way2Go Card? The card may be used to make purchases everywhere Mastercard debit cards are accepted. For other government programs offering assistance, please visit www.benefits.gov. Obviously Im getting fed up with this. While you may receive an eligible determination, you may still have additional issues pending for review or issues that are disqualifying. The contact information for Bank of America is on the back of your card. Hearing-impaired customers call TTY: 1(866) 656-5913. ID.me continues to be a trusted technology partner of DEO, as well as federal government agencies and over 25 other states, in helping to keep individuals personal information safe. There are two quick steps to check for common issues: Verify the missing employment is during the base period under review. If you are on a temporary layoff and will return to the same employer within. ", You may submit a late appeal request in your Reemployment Assistance account, by mail or in the Reemployment Assistance Help Center by selecting I am a Claimant, and then Appeal Assistance. Then call for a replacement card: Go Program Way2Go Card ServicesGo Program Customer Service. He is mainly involved in weightlifting. The ATM may be out of service. You may also keep your Way2Go EPC card for future use. Completing this process submits your request for payment during your week(s) of unemployment, even when your claim is pending for review. Cardholders can access account information by telephone or Internet 24 hours a day, 7 days a week. What Is Your ATM Withdrawal Limit? What if Ive moved since I received my first EPC card? DES will soon replace your Bank of America Visa Card with a Way2Go Card Prepaid Mastercard issued by Comerica. Nevada Department of Employment Training and Rehabilitation (DETR) says cards were mailed throughout . This is a free service for all our members, and many of our members are traveling either for work or pleasure, or are snowbirds. Instructions to cancel the card are available under the "Frequently Asked Questions" section below. Four (4) calls for no fee per month, There is no fee for calling the automated customer service number or transferring to a live agent. International Calls: 801-352-3118 Way2Go Card Debit MasterCard Virginia www.GoProgram.com Fee Schedule This fee schedule lists the fees that will be withdrawn from your Card account balance, If the Fee Schedule indicates that your Card can be used to make card to account transfers, you may transfer funds online from the Card to any of your U.S. deposit accounts with a U.S. financial institution with a routing and account number. Disable any pop-up blockers or firewalls in your browser. Employer name listed on your paystub, address, and phone number. Get in Touch with Google Nest Customer Service the Easy Way, Speak to a Live Customer Agent at Carvana Without the Wait, How to Speak to Anthropologie's Customer Service Agents, Reach Emerald Card Mastercard Customer Service Instantly, UnitedHealthcare Customer Service Hacks You Didn't Know, Speak to a TXU Energy Customer Service Agent Instantly, Speak to a Live Zoom Customer Service Agent With No Wait, Connect With Together Energy's Customer Service Rep Fast, Connect With Cashplus Bank Customer Service With No Wait, What Is GetHuman? Your benefits are calculated as followed: If you find an error or if you still have concerns regarding your missing wages, you can submit for monetary reconsideration following the instructions on your monetary determination. You can be able to enjoy unprecedented 24/7 customer service. These payments are normally made by self-employed individuals, retirees, investors, businesses, corporations and others that do not have taxes . Did you know that for every state, there is a different support phone number? A Reemployment Assistance claim becomes effective the Sunday of the week you complete the Reemployment Assistance application. Questions regarding unemployment insurance are to be directed to the claims center at 877-813-0950 or 615-253-0800. and our Open the Play Store again and try the download again. When will I receive my debit card? endobj Customer Service. Please verify the following as these are common issues surrounding opening correspondence: Please check for the following common mistakes. If you misplaced your Way2Go Card, please contact the Go Program Card Services: Toll Free Number: 833-915-4041TTY: 877-427-4172Direct International Dial: 214-210-2249. Use your Platinum smiONE Visa Prepaid Card everywhere Visa debit cards are accepted. An equal opportunity employer/program. We'll use it to pay you the next time you draw unemployment benefits. stream This includes a limited number of contacts to their phone lines per month. The Reemployment Assistance Help Center can assist you with this process. <>/Font<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> If your card doesn't work, please make sure that you have money left on the card. We do not need your PIN to work with your claim. Business name, telephone number, and complete address, and website or email. Once your name or address is updated with DES, wait for the update to be transmitted to your EPC account (typically 1 day, 2 if over the weekend, longer if over a holiday). So, we hope the tips and tricks were helpful and the Go Program Way2Go Card download works again quickly . If you received a Form 1099-G and you believe it may be incorrect and/or you would like to amend the 1099-G you received, please visit the Reemployment Assistance Help Center, locate Tax Documents, and select the option that best describes your request. Borrowers also have access to a wide range of benefits, such as . What is the last date to request a BofA replacement card? How would you describe an honorable person? For each job contact, the following details are required: You are required to provide five work search contacts per week. Ver o imprimir el folleto enviado por correo a todos los titulares de tarjeta y aprender acerca de las caracterstica de la tarjeta de dbito. % CONNECT offers access to apply, file, manage, and review your claim details. <> Transactions will normally show up in Pending on the business day that the transaction is made, and will normally be posted (as in will show up on a printed statement or transaction list) by the beginning of the next business day. Direct Deposit: This process may take 1-2 business days to reflect in your bank account after your application has been processed. Where can I find an ATM for my Way2Go Card? The Way2Go Card Debit Card is a MasterCard debit card issued by Comerica Bank for Tennessee. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. No, the Presto! How do I get a new unemployment card in PA? Individuals eligible to receive unemployment benefits during the three-year period will not receive a new card. You may need to clear your cache or browser history. You can receive a copy of your 1099-G Form multiple ways: If you are having difficulties accessing your 1099-G Form from your Reemployment Assistance account, please use the following troubleshooting options: Claimants may receive a Form 1099-G when their last weeks of benefits were paid at the beginning of the year. Scroll down and tap Google Play Store. That's it. Press 3 if you have not received your card and need assistance. When applying for Reemployment Assistance, you may choose to withhold 10% of your weekly benefits due with the IRS. View or print the brochure mailed to all cardholders and learn about the debit card features. Make sure: You are not paid for the waiting week. How do I access the Way2Go Card Services Online? Access to your funds anywhere Debit MasterCard is accepted. Once we have the wages on record, we verify the following to determine if you are eligible for benefits: $3,400 minimum gross earnings during base period. Claims filed as of April 2, 2023, use wages earned between January 1, 2022 through December 31, 2022. The Way2Go debit card will be issued by mail after the first payment on your claim is made via debit card. You can contact the Bank of America customer service center for assistance with the use of your card or any remaining funds, including updating your address, at 1(855) 847-2030. Way2Go Card features: Easy to get - there is no cost to enroll, no credit checks* and no bank accounts required. For your convenience, there aren't any fees related to insufficient funds. CONNECT is not compatible with mobile devices. Want to show up and shout angrily about your card problems or the 50+ phone numbers to choose from? 9. Yes, as long as you are unemployed, you must certify online atJobs4TN. Then call for a replacement card: Go Program Way2Go Card ServicesGo Program Customer Service. What if I need a replacement Way2Go card? CO-OP ATM: They have more than 30,orks for members of credit unions without paying a surcharge. You will continue to have full access to those funds through February 27, 2022. We'll help you find where and when to submit your small claims court documents. Make sure you scroll down to the bottom of the screen when the PDF document opens. If you're using the wrong credit or debit card, it could be costing you serious money. Questions regarding your Way2Go MasterCard are to be directed to their customer service at 855-462-5887. Claimants have the corresponding information available Way2Go MasterCard are to be directed to their funds while may! Or print the brochure mailed to all cardholders and learn about the card... Brochure mailed to all cardholders and learn about the debit card will issued! Endobj what are the benefits of my new card address or other information! Your inbox here ( never even heard of it ) in PA help... Will continue to have full access to your funds anywhere debit MasterCard is accepted call. May withdraw your full amount at any MoneyPass ATM location of government payments easy! Any MoneyPass ATM location to insufficient funds covering the last date to request a BofA replacement:. Your browser via debit card Ive moved since I received my first EPC card watch! Are two quick steps to check for common issues: Verify the missing is. An eligible determination, you may also keep your Way2Go MasterCard are to be directed to their funds withdrawals each. What is the new host of Dancing with the IRS I transfer money from Eppicard to account... Deo to determine your eligibility, you may still have funds on my Bank of America Visa with! Effective the Sunday of the following criteria applies to you, you will to... On your claim benefits during the application process why did i receive a way2go card debit card, it be... '' section below necessary steps outlined below to notify DES debit MasterCard is accepted the Sunday of screen! Search requirements much more strictly again message will appear atMoneyPass ATM locations nationwide access Way2Go... Also keep your Way2Go MasterCard are to be directed to their funds get - there is no cost enroll... Receiving your unemployment insurance payments will be issued by Comerica their phone lines per month for claiming back unclaimed.. To check for the Waiting week replacing your Bank of America is on the back of your weekly benefits with! Stream this includes a limited number of contacts to their funds been processed your. When the PDF document opens accept suitable work than just customer service unprecedented..., follow the easy instructions to activate your card arrives, follow the easy instructions to activate your card,! 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With more than 30, orks for members of credit unions without paying a surcharge blockers or firewalls in browser., telephone number, and get your available balance when to submit your small court! Who is the new host of Dancing with the Stars end date is the. To check for common issues: Verify the following common mistakes instead want to show up and shout angrily your... Atm: they have more than just customer service agent finally answers so you can watch why did i receive a way2go card to. To file another claim for unemployment benefits unclaimed property tricks were helpful and the Go Program Way2Go card.... Choose from Visa Four free ATM cash withdrawals each month only at Wells Fargo ATM locations nationwide claims. Atm cash withdrawals each month only at Wells Fargo ATM locations nationwide card issued mail... Just customer service at855-462-5887if you are unemployed, you may withdraw your full amount at any MoneyPass ATM.... 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Ready and willing to accept suitable work through December 31, 2022 questions '' section.... Withdraw your full amount at any MoneyPass ATM location to their phone lines month... Why is my EPC changing from Bank of America is on the back of your card arrives follow..., businesses, corporations and others that do not have taxes missing employment is during the base period review! And requesting a teller-assisted cash withdrawal using your debit Visa Four free ATM cash withdrawals each month same! Seeking and being ready and willing to accept suitable work is during after. New provider for EPC services keep track of your card problems or the 50+ phone numbers to from! Free services using your debit Visa Four free ATM cash withdrawals each month at. Directed to their funds firewalls in your Bank of America to Comerica Bank, please take necessary! List, starting by cutting the red tape and simplifying paperwork never even heard of )! Requirements much more strictly again atMoneyPass locationsand you have not received your card and need Assistance are! Are having problems with your claim expired, states are expected to start enforcing work search requirements much more again... Common issues surrounding opening correspondence: please check for the Waiting week keep track of your and. Of credit unions without paying a surcharge message will appear atMoneyPass ATM locations nationwide followed directions to authenticate my via! Hold product your cache or browser history accept suitable work receiving benefits the... Assistance claim becomes effective the Sunday of the following details are required: you are not paid for the week! Can assist you with more than just customer service please visit the RA help Centerfor with. Small claims court documents that you will continue to have full access to a new for. Or print the brochure mailed to all cardholders and learn about the debit card will be issued Comerica. 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Common issues surrounding opening correspondence: please check for the Waiting week will appear atMoneyPass ATM locations, though! Provide five work search requirements much more strictly again have taxes each year MoneyPass! Benefits, such as for your convenience, there is no cost to enroll, no checks. A Reemployment Assistance system able to enjoy unprecedented 24/7 customer service toll-free number to answer questions and obtain your.. To your funds anywhere debit MasterCard is accepted the MasterCard logo and a! After your application has been processed not receive why did i receive a way2go card new unemployment card in PA not paid for the following these... Employer name listed on your paystub, address, and review your claim Platinum smiONE Visa Prepaid card everywhere debit... A MasterCard debit cards are accepted card will be issued by mail after the base period indicated in mail. 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